Coordinating Manager Level B

NYC Health + Hospitals; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

NYC Health + Hospitals Harlem Hospital Center seeks an experienced supervisor to oversee administrative aspects of the department and coordinate health program services. This role requires directing staff, planning training, and ensuring efficient office operations.

The position emphasizes adherence to ICARE values (Integrity, Compassion, Accountability, Respect, Excellence) and collaboration with medical staff to align records, reimbursement, and service delivery with organizational policies.

Qualifications

• Master’s or Bachelor’s degree with healthcare experience, or equivalent.
• 1 year (MS) or 2 years (BS) of full-time healthcare experience.
• High School diploma or equivalent required.
• Supervisory and administrative abilities required.

Responsibilities

• Consult with medical staff to plan and coordinate joint patient and management objectives.
• Provide administrative supervision for a health service program.
• Plan, develop, and may conduct staff training programs to maintain proficiency.
• Allocate staff on basis of workload, space, and equipment availability.
• Coordinate research projects and evaluate rehabilitative programs within the department.
• Direct processing of orders for equipment, prosthetic appliances, and medical supplies.
• Consult with medical, nursing and other staff to clarify documentation and ensure timely certification.
• Ensure that compliance policies and procedures are current and followed.
• Supervise office administration and record keeping activities of the department.
• Apply ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.

Skills

Supervisory experience

Administrative management

Training program development

Staff coordination

Interdepartmental liaison

Education

Master’s Degree+healthcare experience

Bachelor’s Degree+healthcare experience

Equivalent combination of education/training/experience

Job description

Marketing Statement

Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment.

Marketing Statement

Harlem Hospital Center has been a bedrock of the Harlem community since 1887. The hospital provides a wide range of medical, surgical, diagnostic, therapeutic and family support services to the residents of Central Harlem, West Harlem, Washington Heights and Inwood. Harlem is the largest hospital in the area, capable of treating the most seriously ill. Harlem provides over 90 specialized ambulatory care services, dentistry and oral surgery, behavioral health services, and community substance abuse treatment. At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

This class of positions encompasses supervisory or administrative work of varying degrees of difficulty and with varying degrees of latitude for independent initiative and judgment in the delivery of health program and support services.

Essential Duties And Responsibilities

Under direction and with wide latitude for the exercise of independent initiative and judgment, directs and/or coordinates the administration aspects of the department and performs some of the duties of Level A, which are described below.

• Consults with medical and professional staff of other departments and staff from associated health care fields to plan and coordinate joint patient and management objectives. Acts as a liaison between the Department of Medical Services and other administrative divisions.
• Provides administrative supervision for a health service program.
• Plans, develops, and may conduct training programs to maintain proficiency of staff and use of new equipment and methods.
• Allocates staff on basis of workload, space, and available equipment.
• Coordinates research projects and conducts special studies to evaluate various rehabilitative programs in the department and within the overall objective of the department.
• Directs the processing of orders for requisitioning of equipment, prosthetic appliances, and medical supplies for patients.
• As required, consults with medical, nursing and other staff involved in treatment to clarify ambiguities and secure documentation of the records and to secure necessary and timely certification and verification.
• Ensures that compliance policies and procedures are current and followed.
• Supervises the office administration and office record keeping activities of the department.
• Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
• Supervises the preparation and publication of operational manuals and procedures.
• Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.
• May supervise studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
• May analyze patient records with clinical staff to determine whether they document that the length of stay and medical services rendered are consistent with reimbursement formulas, completing necessary forms.

Minimum Qualifications

• Master’s Degree from an accredited college or university; and one (1) year of full-time experience in a health care setting; or
• Bachelor’s Degree from an accredited college or university; and two (2) years of full-time experience in a health care setting; or
• A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a High School diploma or its educational equivalent, approved by a State’s Department of Education or a recognized accrediting organization.