Coordinador principal de programación

RELIVE Health Orlando; Orlando (FL); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Commission incentives

Job summary

Relive Health Orlando is seeking a Lead Scheduling Coordinator who can nurture leads from initial contact to becoming clients. You will handle calls, texts, and emails, maintain knowledge of Relive’s hormone therapy, regenerative medicine, IV therapy, and medical aesthetics, and serve as the first point of contact for prospective clients.

The role emphasizes booking, follow-up, CRM management, and meeting deadlines, with performance measured by defined KPIs.

Qualifications

• Persuasion, negotiation, and closing skills.
• Ability to meet deadlines, multitask, achieve company set objectives.
• Maintain patience and composure.
• Ability to stay organized.
• Ability to work productively and effectively in an unsupervised environment.
• Possesses strong interpersonal and communications skills.

Responsibilities

• Lead Management
• Appointment Booking
• Schedule Management
• Follow Up
• CRM Management

Skills

Persuasion/Closing

Multitasking

Patience/Composure

Organization

Independent work

Interpersonal skills

Job description

Job Summary

The Lead Scheduling Coordinator is responsible for nurturing leads from acquisition to becoming a client at Relive. They must be personable, possess proper phone etiquette as well as a sales approach, and obtain basic knowledge of all products and services exclusive to Relive health including hormone therapy, regenerative medicine, IV therapy, and medical aesthetics. The Lead Acquisition Manager is responsible for initiating prospective client conversations through phone calls, texts, and emails, nurturing leads throughout the process of booking, answering questions about services, gathering insight on potential client objectives, booking appointments, some schedule management, and CRM management. This individual is the first point of contact for all leads and is responsible for working the leads through the conversion process. They will have direct contact with the staff at Relive and work together to ensure that the needs and expectations of the prospective client are met. The individual’s performance will be graded on specific data points and key performance indicators.

Responsibilities

• Lead Management
• Appointment Booking
• Schedule Management
• Follow Up
• CRM Management

Qualifications

• Persuasion, negotiation, and closing skills.
• Ability to meet deadlines, multitask, achieve company set objectives
• Maintain patience and composure
• Ability to stay organized
• Ability to work productively and effectively in an unsupervised environment
• Possesses strong interpersonal and communications skills

Compensation

$18-20 hourly with commission incentives to reach up to $25 Hrly based on each appointment that is scheduled and comes in.

Company Overview

Relive is the premier health and wellness center in the country where we focus on the client first to create personalized wellness solutions for unmatched results. We skip the short-term fix and help our clients take charge of their lives so they can look, feel, and be their best. We can help with everything from fighting fatigue to turning back the clock on aging. Lastly, everything we do revolves around one thing and one thing only, the client experience.