Cookie Crew Member — Flexible Hours & Growth

Insomnia Cookies; East Cleveland (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount (free cookies!)

Growth opportunities

Job summary

Insomnia Cookies in East Cleveland is hiring a Cookie Crew Member to join our fast-paced bakery team. You’ll greet guests, bake and package warm cookies, and ensure accurate in-store, pickup, delivery, and online orders while delivering a memorable experience.

This role requires energy, teamwork, and a willingness to work evening and weekend shifts. We offer competitive hourly pay, early wage access, flexible scheduling, and employee discounts as part of joining our growing cookie crew.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Customer service

Hospitality

Teamwork

Cash handling

Job description

Insomnia Cookies in East Cleveland is hiring a Cookie Crew Member to join our fast-paced bakery team. You’ll greet guests, bake and package warm cookies, and ensure accurate in-store, pickup, delivery, and online orders while delivering a memorable experience.

This role requires energy, teamwork, and a willingness to work evening and weekend shifts. We offer competitive hourly pay, early wage access, flexible scheduling, and employee discounts as part of joining our growing cookie crew.