Cookie Crew: Late-Night Bakery & Guest Experience

Insomnia-Cookies; Chicago (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with growth

Growth opportunities

Employee discount and free cookies

Job summary

Insomnia Cookies is hiring for a Cookie Crew member at our Chicago Union Station location. You’ll greet guests, take orders, bake cookies, and ensure orders are prepared accurately with a friendly, high-energy attitude.

Join a fun team, get paid daily for shift earnings, enjoy perks like training and employee discounts, and grow with a rapidly expanding brand in a fast-paced late-night bakery environment.

Qualifications

• At least 6 months of experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Customer service focused and willingness to exceed guest expectations.
• Great communication, organizational and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person and over the phone.
• Bake cookies to perfection and scoop ice cream when needed.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery and assist with other duties as assigned.

Skills

Customer service

Communication

Organization

Math skills

Physical ability

Availability nights/weekends/holidays

Legal to work in US

Job description

Insomnia Cookies is hiring for a Cookie Crew member at our Chicago Union Station location. You’ll greet guests, take orders, bake cookies, and ensure orders are prepared accurately with a friendly, high-energy attitude.

Join a fun team, get paid daily for shift earnings, enjoy perks like training and employee discounts, and grow with a rapidly expanding brand in a fast-paced late-night bakery environment.