Cookie Crew: Front-of-House & Bake Pro

Insomnia Cookies; Conway (SC); On-site; USD 12,000 - 16,000; Part time

Benefits offered by this job

Flexible schedules

Pay-on-Demand

Paid time off

Pet insurance

Training & mentorship

Job stability

Growth opportunities

Team environment

Discounts

Job summary

Insomnia Cookies is seeking a friendly Cookie Crew member for our Coastal Carolina store in Conway, SC. You will greet guests, take orders, explain menu items, and ensure warm, accurate deliveries while baking cookies and scooping ice cream.

The role requires a positiva attitude, strong communication and the ability to lift up to 40 lb. This is a part-time position with flexible schedules and opportunities for growth in a fun, fast-paced team environment.

Qualifications

• At least 6 months of experience in a customer service focused role (preferred).
• Personable, genuine, outgoing demeanor.
• Customer service focused and a willingness to exceed guest expectations.
• Great communication, organizational and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person and over the phone
• Bake our delicious cookies to perfection and a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service

Communication

Math skills

Physical ability

Age requirement

Flexible hours

Legal eligibility

Night/weekend shifts

Job description

Insomnia Cookies is seeking a friendly Cookie Crew member for our Coastal Carolina store in Conway, SC. You will greet guests, take orders, explain menu items, and ensure warm, accurate deliveries while baking cookies and scooping ice cream.

The role requires a positiva attitude, strong communication and the ability to lift up to 40 lb. This is a part-time position with flexible schedules and opportunities for growth in a fun, fast-paced team environment.