Cookie Crew: Front Desk Baker & Guest Experience

Insomnia Cookies; Chattanooga (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand (daily payment of shiftE

Paid vacation and sick time off

Pet insurance for your furry loved one

Interactive training & mentorship

Job stability with a rapidly growing

Achievable growth/promotion

Fun, exciting team environment

Employee discount and free cookieswith

Job summary

Insomnia Cookies in Chattanooga is seeking friendly Cookie Crew members to greet guests, take orders, bake cookies, and ensure warm deliveries. This on-site role at 1351 Broad St Suite 103 offers part-time hours with flexible scheduling and opportunities for growth.

You'll handle orders, assist customers, and maintain bakery cleanliness while working nights, weekends, and holidays. Ideal candidates have 6+ months in customer service and a passion for great guest experiences.

Qualifications

• At least 6 months of experience in a customer‑service focused role (preferred).
• Personable, genuine, outgoing demeanor.
• Strong customer‑service focus and willingness to exceed guest expectations.
• Great communication, organizational and math skills.

Responsibilities

• Promptly greet guests entering the store and take orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person and over the phone.
• Bake delicious cookies to perfection and a scoop of ice cream.
• Ensure fast, warm, correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and avoid shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Communication

Team player

Cash handling

Night/weekend availability

Lifting up to 40 lb

Eligible to work in US

Job description

Insomnia Cookies in Chattanooga is seeking friendly Cookie Crew members to greet guests, take orders, bake cookies, and ensure warm deliveries. This on-site role at 1351 Broad St Suite 103 offers part-time hours with flexible scheduling and opportunities for growth.

You'll handle orders, assist customers, and maintain bakery cleanliness while working nights, weekends, and holidays. Ideal candidates have 6+ months in customer service and a passion for great guest experiences.