Cookie Crew: Bake, Serve & Delight — Flexible Part-Time

Insomnia Cookies; Chicago (IL); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Pay rate $17.25/hr

Flexible part-time

Free cookies

Employee discount

Paid Time Off

Pet insurance

Job summary

Insomnia Cookies is hiring a part-time Cookie Crew member for our South Loop store at 30 E Balbo Drive, Chicago, IL 60605. You will greet guests, explain menu items, take accurate orders, and provide a warm, smiley experience in person and over the phone.

You’ll bake cookies, help with in-store operations, and ensure orders are packed and delivered promptly. The role supports flexible scheduling, training, and growth within a growing brand.

Qualifications

• Prior customer service experience preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious with strong communication and organizational skills.
• Must be 18+ and legally eligible to work in the United States.
• Available to work nights, weekends and holidays.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person and over the phone.
• Bake our cookies to perfection and scoop ice cream as needed.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Outgoing

Ambitious

Communication

Legal to work

Job description

Insomnia Cookies is hiring a part-time Cookie Crew member for our South Loop store at 30 E Balbo Drive, Chicago, IL 60605. You will greet guests, explain menu items, take accurate orders, and provide a warm, smiley experience in person and over the phone.

You’ll bake cookies, help with in-store operations, and ensure orders are packed and delivered promptly. The role supports flexible scheduling, training, and growth within a growing brand.