Cookie Crew

Insomnia Cookies; West Chicago (IL); On-site; USD 17,908 - 23,419; Part time

Benefits offered by this job

Market competitive hourly compensation

Paid Time Off

Pet insurance

Excellent training

Growth/promotion opportunities

Fun team environment

Job summary

A well-known bakery chain located in West Chicago, Illinois, is seeking customer-oriented team members to enhance our store's welcoming environment. Candidates should possess a friendly demeanor and a strong desire to provide excellent service. Responsibilities include greeting customers, taking and repeating orders accurately, baking cookies, and ensuring all delivery orders are handled promptly. Applicants must be at least 18 years old and available for evening and weekend shifts.

Qualifications

• Prior experience in a customer service focused role preferred.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends, and holidays.

Responsibilities

• Greet guests and take their orders promptly.
• Help customers understand menu items and repeat orders.
• Bake cookies to perfection and ensure accurate delivery.
• Handle cash and maintain a clean bakery environment.

Skills

Customer service experience

Communication skills

Organizational skills

Outgoing demeanor

Job description

3 weeks ago – Be among the first 25 applicants

Perks

• Market competitive hourly compensation
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Bake our delicious cookies to perfection & a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Desired Skills / Experience

• Prior experience in a customer service focused role – preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so… many… cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly “Imagining What’s Possible”.