Cookie Crew

Insomnia Cookies; City of Syracuse (NY); On-site; USD 18,184,320 - 25,898,880; Part time

Benefits offered by this job

Starting pay of $16.00/hr

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Employee discount and free cookies

Job summary

Insomnia Cookies in Syracuse is seeking enthusiastic crew members to join the Cookie Crew. As part of the team, you will interact with customers and bake delicious cookies in a fun, fast-paced environment. Ideal candidates should have a customer service background and be 18 or older.

Perks include flexible part-time schedules, daily pay option, paid time off, and employee discounts. Join us in revolutionizing the cookie experience!

Qualifications

• Prior experience in a customer service role preferred.
• Must be 18 years or older.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests and take orders according to procedure.
• Help customers understand menu items and repeat orders.
• Bake cookies and handle cash accurately.
• Maintain cleanliness of the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Outgoing demeanor

Ambitious nature

Job description

As a member of the Cookie Crew at our Syracuse store located at 137 Marshall Street Syracuse, NY 13210, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies!

Check out some of our content vids to learn more!

Perks & Compensation

• Starting pay of $16.00/hr
• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly Imagining What's Possible!