Cookie Crew

Insomnia Cookies; Tampa (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible part-time

Free cookies

Employee discount

Pay-on-demand

Daily pay

Paid time off

Pet insurance

Excellent training

Job stability

Growth opportunities

Fun team

Job summary

Insomnia Cookies in Tampa at 5114 East Fowler Avenue is hiring for Cookie Crew members. You’ll greet guests, take orders, and ensure warm, accurate delivery while baking our famous cookies late into the evening.

We offer flexible part-time schedules, paid time off, daily pay, pet insurance, excellent training, and growth opportunities in a fun, fast-paced team environment.

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service experience

Communication skills

Ambition

Organizational skills

Legally eligible to work in the US

18+ to work

Night/weekend/holiday availability

Job description

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)


• Paid Time Off


• Pet insurance for your furry loved ones


• Excellent training


• Job stability with a rapidly growing and reputable company


• Achievable growth/promotion opportunities


• You get to work in a fun, exciting team environment


• Promptly greet guests entering the store and take their orders according to procedure


• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy


• Give each customer a warm experience with a smile in person & over the phone


• Ensure fast, warm, and correct delivery orders are packaged and sent out


• Handle cash and payments accurately and have no shortages or overages


• Cleaning, sanitizing, and maintaining the bakery

As a member of the Cookie Crew at our Tampa Fowler store located at 5114 East Fowler Avenue, Suite 102 Tampa, FL 33617, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules


• Free cookies & Employee Discount


• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)


• Paid Time Off


• Pet insurance for your furry loved ones


• Excellent training


• Job stability with a rapidly growing and reputable company


• Achievable growth/promotion opportunities


• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure


• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy


• Give each customer a warm experience with a smile in person & over the phone


• Bake our delicious cookies to perfection & a scoop of ice cream


• Ensure fast, warm, and correct delivery orders are packaged and sent out


• Handle cash and payments accurately and have no shortages or overages


• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred


• Personable, genuine, outgoing demeanor


• Ambitious nature


• Great communication and organizational skills


• Must be 18 years or older to be employed


• Must be able to work nights, weekends and holidays


• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.