Cookie Crew

Insomniacookies; Red Bank (NJ); On-site; USD 19,286 - 26,174; Part time

Benefits offered by this job

Flexible schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with growth

Growth/promotion opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies in Red Bank, NJ is hiring a Cookie Crew member to greet guests, take orders, bake cookies, and provide a warm, welcoming experience. This part-time role is based at 74 Broad St, Red Bank, NJ 07701, offering flexible schedules and daily pay options.

You’ll join a fun team with growth opportunities and employee discounts, plus free cookies with every shift. As a team member, you’ll help customers understand the menu, ensure accuracy, and contributes to a fast-paced, friendly

Qualifications

• Minimum 6 months in a customer service role.
• Friendly, genuine, and outgoing demeanor.
• Strong communication and math skills.

Responsibilities

• Greet guests and take orders following store procedures.
• Explain menu items and confirm accuracy of orders.
• Provide warm, friendly service in person and over the phone.
• Bake cookies and scoop ice cream as needed.
• Ensure delivery orders are accurate and well-packaged.
• Handle cash accurately with no shortages or overages.
• Keep the bakery clean and sanitized.

Skills

Customer service

Communication

Math

Physical stamina

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Red Bank, NJ location! This new store opening will be located at 74 Broad St, Red Bank, NJ 07701. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome warm and delicious cookies as well!

Cookie Crew Perks

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States