Cookie Crew

Insomnia Cookies; Boca Raton (FL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Interactive training & mentorship

Employee discount and FREE COOKIES

Job summary

Insomnia Cookies is hiring a Cookie Crew member for their new Boca Raton location. Responsibilities include greeting guests, taking orders, baking cookies, and ensuring customer satisfaction. Applicants should have customer service experience and be ready to work flexible hours, including nights and weekends.

The position offers a range of perks, including pay-on-demand, paid vacation, pet insurance, and opportunities for growth. Join a fun and exciting team environment!

Qualifications

• At least 6 months of experience in a customer service focused role.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.

Responsibilities

• Greet guests and take orders accurately.
• Help customers understand menu items and answer questions.
• Bake cookies and ensure fast delivery of orders.
• Clean and maintain the bakery.

Skills

Customer service focus

Outgoing demeanor

Communication skills

Organizational skills

Math skills

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Boca Raton, FL location! This new store opening will be located at 1799 NW 2nd Ave, Boca Raton, FL 33432! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our warm and delicious cookies as well.

Some of our Sweet Cookie Crew Perks

• Flexible part-time work schedules
• Pay‑on‑Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

What else will I do as a member of the Cookie Crew?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States