Cookie Crew

Insomnia Cookies; Stamford (CT); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with growth potential

Promotions opportunities

Team environment

Employee discount

Free cookies with every shift

Job summary

Insomnia Cookies in Stamford, CT is hiring for the Cookie Crew at our brand-new location. You are the front-line touchpoint for customers and you also bake our warm, delicious cookies and serve fellow Insomniacs with a smile.

This part-time role includes flexible hours, on-demand pay, and opportunities for growth. As a member of the Cookie Crew, you will greet guests, help them understand the menu, take accurate orders, handle payments, bake cookies and scoop ice cream, and keep the bakery clean

Qualifications

• At least 6 months of experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Customer service mindset focused on exceeding guest expectations.
• Strong communication and math skills.
• Able to lift up to 40 lb boxes of product.
• Must be 18 years or older and legally eligible to work in the United States.
• Able to work nights, weekends and holidays.

Responsibilities

• Greet guests promptly and take orders according to procedure.
• Explain menu items, answer clarifying questions and repeat orders for accuracy.
• Provide a warm experience in person and over the phone.
• Bake cookies to perfection and scoop ice cream.
• Package fast, warm, and correct delivery orders.
• Handle cash and payments accurately with no shortages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Communication

Organizational skills

Math skills

Team player

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Stamford CT location! This new store opening will be located at 1 Atlantic St, Stamford, CT 06901! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Some of our sweet cookie crew perks

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

What else will I do as a member of the cookie crew?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired skills & experience

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States