Cookie Crew

Insomnia Cookies; Omaha (NE); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Flexible part-time

Pay-on-Demand

Paid vacation

Pet insurance

Training & mentorship

Job stability

Growth opportunities

Fun team environment

Employee discount

Free cookies per shift

Job summary

Insomnia Cookies is opening a brand-new location in Omaha, NE and is looking for friendly team members to join the Cookie Crew at 3863 Farnam St. You’ll greet guests, take orders, and help bake our warm cookies.

This part-time role emphasizes great customer service, fast service, and a fun team environment. You’ll gain hands-on training, mentorship, and opportunities to grow with a growing brand.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service

Communication

Math skills

Team player

Physical stamina

Job description

Become a member of the Cookie Crew at our brand new Omaha, NE location. This new store opening will be located at 3863 Farnam St, Omaha, NE 68131. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome warm and delicious cookies as well!

Benefits

• Flexible part‑time work schedules
• Pay‑on‑Demand (get paid daily for your shift earnings)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment
• Employee discount and free cookies with every shift

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States