Cookie Crew

Insomniacookies; Miami Beach (FL); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Free cookies

Employee Discount

Pet Insurance

Paid Time Off

Flexible part-time work schedules

Excellent training

Job summary

Insomniacookies in Miami Beach is seeking enthusiastic team members for the Cookie Crew. As part of this vibrant team, you will greet guests, take orders, and create delightful cookies in a fun work environment.

Applicants should possess a friendly demeanor and some customer service experience. Enjoy flexible schedules and benefits like free cookies, employee discounts, and paid time off while working for a rapidly growing brand.

Qualifications

• Prior experience in a customer service focused role - preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests and take orders according to procedure.
• Bake cookies to perfection & serve customers.
• Ensure correct delivery of orders.
• Handle cash and payments accurately.

Skills

Customer service experience

Communication skills

Organizational skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our South Beach store located at 1227 Washington Ave Miami Beach FL 33139, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Compensation & Benefits

• Pay rate: Up to $13.00/hr
• Flexible part‑time work schedules
• Free cookies & Employee Discount
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us

Insomnia Cookies was founded in a college dorm room by then‑student, Seth Berkowitz. Fast forward 20 years and so… many… cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!