Cookie Crew

Insomniacookies; Fort Myers (FL); On-site; USD 14,774 - 21,042; Part time

Benefits offered by this job

Pay rate

Flexible schedules

Free cookies

Employee discount

Pet insurance

Paid time off

Excellent training

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies is hiring a friendly part-time team member for the FGCU Fort Myers store. You’ll greet guests, take and confirm orders, provide a warm, memorable experience, and help bake cookies and scoop ice cream for delivery or dine-in customers.

Join a fun, energetic team at our Fort Myers location and enjoy flexible schedules, free cookies, and opportunities for growth as we continue to expand our store network across the country.

Qualifications

• Prior experience in a customer service focused role is preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.
• Able to work nights, weekends and holidays.

Responsibilities

• Greet guests and take orders according to procedure.
• Help customers understand menu items and confirm orders for accuracy.
• Provide a warm customer experience in person and over the phone.
• Bake cookies and scoop ice cream as part of orders.

Skills

Customer service

Communication

Teamwork

Flexible

Ambitious

Job description

As a member of the Cookie Crew at our FGCU store located at 19800 Village Center Drive Suite 230-B Ft. Myers, FL 33913, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Benefits

• Pay rate: Up to $13.00/hr
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Job Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so… many… cookies… later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly Imagining What’s Possible!