Cookie Crew

Insomnia Cookies; Manchester (NH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth opportunities

Fun team environment

Job summary

An established industry player is seeking enthusiastic team members to join their fun and dynamic environment. As a key part of the team, you'll be responsible for providing excellent customer service, ensuring orders are taken accurately, and creating a warm atmosphere for guests. With opportunities for growth and a commitment to employee well-being, this role offers a chance to thrive in a rapidly growing company. Join a team that values your contributions and provides a unique work experience where every day is a new adventure!

Qualifications

• At least 6 months of experience in a customer service role preferred.
• Must be 18 years or older and legally eligible to work in the US.

Responsibilities

• Greet guests and take their orders accurately.
• Ensure fast and correct delivery of orders.
• Maintain cleanliness of the bakery.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Math Skills

Education

High School Diploma or equivalent

Job description

United States, New Hampshire, Manchester

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Who We Are!

Core Values

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Job Responsibilities:

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately with no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service focused role (preferred)
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Ability to lift up to 40 lb boxes of product
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

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