Cookie Crew

Insomniacookies; Detroit (MI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Flexible part-time work schedules

Free cookies & Employee Discount

Pet Insurance

Paid Time Off

Excellent training

Growth/promotion opportunities

Job summary

Join Insomniacookies in Detroit as a member of the Cookie Crew! You will not only interact with customers but also bake our delicious cookies. We're looking for individuals with great communication skills, a friendly demeanor, and a passion for delivering warm experiences.

This job offers flexible part-time hours, free cookies, and opportunities for growth in a fun team environment.

Qualifications

• Must be 18 years or older.
• Legally eligible to work in the United States.
• Prior experience in a customer service focused role preferred.

Responsibilities

• Greet guests and take their orders promptly.
• Help customers understand menu items and ensure accuracy.
• Bake cookies to perfection and prepare ice cream.
• Handle cash and payments accurately.
• Maintain cleanliness and sanitation in the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our Wayne State store located at 5171 Anthony Wayne Dr, Detroit, MI 48202, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Benefits

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Pet Insurance for your furry loved ones
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!