Cookie Crew

Insomniacookies; Bala Cynwyd (PA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Free cookies & Employee Discount

Flexible part-time work schedules

Paid Time Off

Pet insurance

Job summary

Insomniacookies in Bala Cynwyd, PA is seeking enthusiastic team members to join the Cookie Crew. As a vital part of our store, you will interact with customers while baking our Warm and Delicious cookies. The role offers a fun work environment, flexible part-time schedules, and great training.

Ideal candidates should be outgoing, communicative, and ready to deliver excellent customer service. Benefits include free cookies, employee discounts, and paid time off.

Qualifications

• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.
• Prior experience in a customer service focused role preferred.

Responsibilities

• Promptly greet guests and take orders accurately.
• Help customers understand menu items and answer questions.
• Bake cookies to perfection and handle delivery orders.
• Maintain cleanliness in the bakery.

Skills

Customer service

Communication skills

Organizational skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our Bala Cynwyd store located at 199 W City Avenue Bala Cynwyd, PA 19004, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!