Cookie Crew

Insomnia Cookies; Conshohocken (Montgomery County); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance

Excellent training

Job stability

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies is seeking a team member for their Conshohocken store. As part of the Cookie Crew, you’ll greet customers, take orders, and bake delicious cookies. Ideal candidates are personable, have great communication skills, and can work flexible hours including nights and weekends. Enjoy perks like free cookies, paid time off, and job stability in a fun environment with growth opportunities.

Qualifications

• Prior experience in a customer service focused role - preferred.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.

Responsibilities

• Greet guests entering the store and take their orders accurately.
• Help customers understand menu items and clarify questions.
• Bake delicious cookies and prepare ice cream.
• Ensure fast and correct packaging of delivery orders.

Skills

Customer service experience

Personable demeanor

Great communication skills

Organizational skills

Job description

As a member of the Cookie Crew at our Conshohocken store located at 121 Fayette Street Conshohocken, PA 19428, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS

• Flexible part‑time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

RESPONSIBILITIES

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States