Cookie Crew

Insomnia Cookies; Bryn Mawr (PA); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time schedules

Free cookies & Employee Discount

Paid Time Off

Excellent training

Job stability with a rapidly growing

Job summary

Insomnia Cookies in Bryn Mawr, PA is seeking a friendly Cookie Crew member for the Bryn Mawr store. You will greet guests, take orders, explain menu items, and ensure orders are accurate and delivered warm with a smile, both in person and over the phone.

Responsibilities include baking cookies to perfection, handling payments, and maintaining cleanliness in the bakery. Flexible part-time schedules and team-oriented environment offered.

Qualifications

• Prior experience in a customer service focused role — preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Bake our delicious cookies to perfection & a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service

Communication

Team player

Reliability

Job description

As a member of the Cookie Crew at our Bryn Mawr store located at 1084 E Lancaster Ave Bryn Mawr, PA 19010, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

• Flexible part‑time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role — preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States