Cookie Crew

Insomnia Cookies; Austin (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth opportunities

Employee discount and FREE COOKIES

Job summary

A popular cookie company is seeking a member of the Cookie Crew to join their Austin, TX store. Responsibilities include greeting guests, taking orders, baking cookies, and ensuring great customer service. Ideal candidates should have at least six months of customer service experience, exhibit an outgoing demeanor, and be able to lift 40 lb boxes. This role offers flexible part-time schedules and several perks, including an employee discount and free cookies with every shift.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be 18 years or older to be employed.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests entering the store and take their orders.
• Bake our delicious cookies and ensure correct delivery.
• Handle cash and maintain accurate transactions.

Skills

Customer service focus

Great communication skills

Organizational skills

Outgoing demeanor

Job description

As a member of the Cookie Crew at our Austin, TX store located at 1401 E. 6th St, Austin, TX 78702, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our warm and delicious cookies as well!

Check out some of our content vids below to learn more:

• Who We Are!
• Insomnia Cookies Timeline
• Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

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Seniority level

Not Applicable

Employment type

Full-time

Job function

Design, Art/Creative, and Information Technology

Industries

Transportation, Logistics, Supply Chain and Storage