Cookie Crew

Insomnia Cookies; Houston (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Promotion opportunities

Employee discount and free cookies

Job summary

A late-night sweet indulgence company is seeking members for their Cookie Crew in Houston, TX. As a Cookie Crew member, you will greet guests, take orders, and bake delightful cookies. Ideal candidates should have customer service experience and be able to work flexible hours including nights and weekends. Join a fun team environment with benefits like daily pay, paid time off, and employee discounts on yummy cookies!

Qualifications

• At least 6 months of experience in a customer service focused role – preferred.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.

Responsibilities

• Greet guests entering the store and take their orders.
• Help customers understand menu items and answer questions.
• Bake cookies and ensure correct delivery orders.
• Handle cash and payments accurately.
• Clean and maintain the bakery.

Skills

Customer service focus

Communication skills

Organization skills

Outgoing demeanor

Job description

Overview

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Houston, TX location! This new store opening will be located at 508 W 19th St, Houston, TX 77008! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well.

Benefits & Perks

• Flexible part‑time work schedules
• Pay‑on‑Demand – get paid daily for your total shift earnings from the day before
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States