Cookie Crew

Insomnia Cookies; Austin (TX); On-site; USD 28,000 - 36,000; Part time

Job summary

Join a vibrant team as a member of the Cookie Crew at an innovative bakery known for its warm, delicious cookies. This role offers a unique opportunity to interact with customers, bake cookies, and create memorable experiences. Enjoy flexible part-time schedules, daily pay, and a fun work environment. With achievable growth opportunities and a focus on customer satisfaction, this position is perfect for those who thrive in a dynamic setting. Be part of a rapidly growing brand that has become a favorite among cookie lovers across the nation!

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Employee discount and FREE COOKIES

Qualifications

• 6 months experience in customer service preferred.
• Outgoing demeanor with a focus on guest satisfaction.

Responsibilities

• Greet guests and take orders promptly.
• Bake cookies and ensure correct delivery of orders.
• Maintain cleanliness of the bakery.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Math Skills

Job description

Join the Cookie Crew at Our Austin Store!

As a member of the Cookie Crew at our Austin store located at 2323 San Antonio Street, you are the ultimate Insomniac. Not only are you the point person at the front of the store interacting with customers, but you also get to bake our awesome Warm and Delicious cookies!

Check out our content videos below to learn more:

1. Who We Are!
2. Insomnia Cookies Timeline
3. Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & scoop ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately, with no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role (preferred)
• Personable, genuine, outgoing demeanor
• Customer service focused with a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States

About Us

Insomnia Cookies was founded in a college dorm room by then-student Seth Berkowitz. Fast forward 20 years and many cookies later, our innovative bakery + delivery concept has become a cult brand loved by cookie enthusiasts craving warm, delicious cookies all day and late into the night. With over 300 stores globally, a flagship experience in Philadelphia, PA (where our headquarters are located), and a rapidly expanding nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!

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