Cook, Kitchen

mcrhotels.com; New York (NY); On-site; USD 30,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Cook to join their team. In this role, you will be responsible for preparing delicious meals while maintaining high standards of cleanliness and safety in the kitchen. You will have the opportunity to work in a vibrant environment, ensuring guest satisfaction through exceptional food quality and friendly service. If you are passionate about culinary arts and eager to grow in your career, this position offers a fantastic opportunity for professional development and advancement within a reputable organization.

Benefits

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral Bonuses

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• Previous culinary experience in hospitality or restaurant kitchen setting preferred.
• Must have a positive attitude and willingness to learn.

Responsibilities

• Prepare meals in accordance with brand standards and guidelines.
• Maintain cleanliness and organization of all areas.

Skills

Culinary Skills

Food Safety Knowledge

Customer Service

Teamwork

Education

Culinary Arts Certification

Job description

Join to apply for the Cook, Kitchen role at MCR Hotels

2 weeks ago Be among the first 25 applicants

Join to apply for the Cook, Kitchen role at MCR Hotels

SECTION ONE: MCR Universal Role Standards

Executive Summary

CLEANLINESS and FRIENDLINESS!

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.

AREAS OF EXCELLENCE

• Happy Guests
• Spotless Cleanliness
• Product Consistency & Quality
• Teamwork
  
  

Duties and Expectations

• Happy Guests

• Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
• Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
• Guest Satisfaction: all Team Members work together to contribute to great guest satisfaction scores.
• Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
• Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
• Events: Awareness and support for all groups and events at the hotel.
• Technology: Understanding of relevant technology for each role.
• Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.
• Spotless Cleanliness
  
  

• Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
• Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
• Hospitality While Cleaning: always greet every guest happily with a smile, by name if possible, while cleaning.
• Product Consistency & Quality
  
  

• Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
• Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
  
  

• Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.
• Teamwork
  
  

• Communication: Communication between Team Members should be clear, honest, and professional.
• Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
• Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.
  

SECTION TWO: Role Specific Duties and Expectations

The Cook is responsible for preparing food items, based on standardized recipes, for the restaurant while maintaining the highest standards to produce an appealing and appetizing product. Responsible for ensuring the cleanliness, sanitation, and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

Responsibilities

• Meal Preparation:Prepares meals in accordance with brand standards and guidelines.
• Food Safety Certification:Comply with certification requirements as applicable to position to include Food Handlers Safety Training, etc.
• Cleanliness:Maintain cleanliness and organization of all areas in accordance with State Board of Health regulations.
• Organization:Complete necessary food and station preparations prior to opening of the restaurant to ensure that guests are served promptly and efficiently during the operating hours.
• Safety:Know the location and operation of all safety equipment.
• Food Handling:Assist in storage and rotation of food items according to hotel procedures.
• Other duties as assigned.
  
  

SECTION THREE: Success Metrics

Happy Guests

• Management Performance Ratings
• Guest Satisfaction Scores/Intent to Return
  

Spotless Cleanliness

• GM/AGM Spot Checks
• Leadership Walk-throughs (RVP, etc.)
• Guest Ratings/Reviews
  

Product Consistency & Quality

• Checklist Tracking
• Management Performance Ratings
• Guest Ratings
  

Teamwork

• Management Performance Ratings
  

SECTION FOUR: Qualifications & Requirements

Qualifications & Requirements

• Work Experience: Previous culinary experience in hospitality or restaurant kitchen setting preferred.
• Must have a positive attitude and willingness to learn.
• Ability to follow instructions, assigned tasks, and meet deadlines.
• Always provide friendly service with a smile to guests.
• Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
• Must arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate manager. Never work while clocked out.
• Must clock in/out for breaks at the designated time on your schedule.
• Must provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.
  
  

Physical Working Demands & Working Environment

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:

• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Repetitive Motions: Making substantial movements (motions) of the
• wrists, hands, and/or fingers.
• Lifting: Carrying certain laundry supplies, linens and other items.
  
  

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
  
  

What we offer/What's in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
  
  

Required

Preferred

Job Industries

• Food & Restaurant

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Real Estate and Equipment Rental Services

Referrals increase your chances of interviewing at MCR Hotels by 2x

Get notified about new Cook jobs in New York, NY.

New York, NY $30,000.00-$36,000.00 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.