Cook - Big E's Sports Grill Downtown GR

Suburban Inns; Lowell (MA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hotel/Restaurant discounts

Paid time off

Health insurance

Flexible schedules

Holiday pay

Volunteer time off

Floating holiday

Advancement chances

FMLA leave

EAP program

Job summary

Suburban Inns in Lowell seeks a hospitality team member to greet guests, prepare items per recipes, and maintain clean, sanitary service areas. You’ll support busy shifts and ensure guest satisfaction.

The role offers full-time and part-time opportunities with starting pay at $18/hour, negotiable by experience. Benefits include health/dental/vision, PTO, flexible schedules, and advancement opportunities.

Qualifications

• Ability to interpret/extract information and perform arithmetic functions.
• Good communication skills.
• Prior restaurant experience preferred.

Responsibilities

• Greet guests in a friendly, positive manner and build connections.
• Prepare items per recipes and maintain standards.
• Set up service units and ensure cleanliness and sanitation.
• Follow health and safety regulations and manage logs as required.

Skills

Customer service

Communication skills

Arithmetic basics

Education

ServSafe Food and Allergen Certification

Job description

Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!

• First and Second shift - weekend availability required
• Position available for Full-time and Part-time
• Position can be used as a paid internship

Starting at $18/hour - negotiable based on experience

Benefits Include

• Hotel and restaurant discounts
• Earned Paid Time Off for ALL Team Members
• Insurance (health, vision, dental, life) for full time Team Members
• Flexible schedules
• Holiday Pay
• 8 hours of paid volunteer time per year
• Floating Holiday
• Advancement and professional growth opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Essential Functions

• Greet guests in a friendly, positive manner. Ask questions of guests and make personal connections so they feel welcome and valued
• Prepare all required items according to make sheets/recipes while upholding Big Es standards
• Set up service units with needed items
• Service items in accordance with established portions and presentation standards
• Notify the Back of House Manager of expected shortages
• Ensure that assigned work areas and equipment are clean and sanitary
• Set up, maintain, clean, and break down prep cook station
• Follow all copen/close/cleaning check lists presented by management
• Adhere to local health and safety regulations
• Maintain any logs required by the health department
• Follow all Suburban Inns processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Position Requirements

• Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills
• Formal Education and Job-Related Experience: Prior restaurant experience preferred
• License, Registration, and/or Certification Required: ServSafe Food and Allergen Certification
• Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments.
• Schedule varies according to business demands and needs
• Required Travel: Position does not require travel to other Suburban Inns properties or client locations.
• Work is completed on the property

Uniform

Uniform and Appearance Guidelines:

• Uniform shirt, hat and name tag will be provided.
• Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications.
• Pants need to be either chef pants, black slacks/dockers or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.

Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the positions supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the positions supervisor

We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Compensation Details

• 18 Hourly Wage