COO, AI Labs — GTM Orchestrator

salesforce.com, inc.; Indiana (PA); On-site; USD 180,000 - 240,000; Full time

Job summary

Salesforce is seeking a Senior Director to serve as Chief Operating Officer for a new AI Labs business. You will coordinate every go-to-market function—Sales, Customer Success, Partners, and Professional Services—into one plan, cadence, and set of numbers.

This is a build role, creating the operating machinery from day one to make Salesforce the reference for this product. You will lead a small, senior operations team, drive a repeatable motion, and ensure alignment across teams with clear

Qualifications

• 12+ years in business operations, sales operations, strategy and operations
• Cross functional motion spanning Sales, Success, Partners, and Professional Services

Responsibilities

• Coordinate across all go to market teams with a single operating plan
• Own internal rollout end to end from deployment to measurement
• Run weekly, monthly, and quarterly reviews for pipeline, adoption, delivery and rollout
• Own the numbers with a single source of truth for Finance and exec sponsors
• Clear the path with legal, security review, deal desk and customer paper
• Land new teams, tools, and capabilities into one plan and roadmap
• Hire and lead a small, senior operations team

Skills

Leadership

Cross-functional leadership

Strategy and operations

Go-to-market coordination

Education

Bachelor's degree

Tools

Salesforce platform

Job description

Salesforce is seeking a Senior Director to serve as Chief Operating Officer for a new AI Labs business. You will coordinate every go-to-market function—Sales, Customer Success, Partners, and Professional Services—into one plan, cadence, and set of numbers.

This is a build role, creating the operating machinery from day one to make Salesforce the reference for this product. You will lead a small, senior operations team, drive a repeatable motion, and ensure alignment across teams with clear