Conversions Manager — Financial Data Delivery

TRS Recovery Services; Lincoln (NE); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fuel Your Life program

Paid holidays and generous time away

No‑cost mental health support

Tuition assistance and reimbursement

401k match and employee stock purchase

Training and internal mobility

Paid parental and military leave

Job summary

Fiserv seeks a Manager Conversions I to lead a conversions team delivering financial data conversions for new and existing clients. You will work with project managers, data analysts, programmers, implementation teams and clients to meet milestones and live dates.

You will coach and develop associates, optimize staffing, and drive efficiency through automation opportunities while ensuring high-quality outcomes and client satisfaction.

Qualifications

• Six+ years in financial services, data conversions, implementation delivery or related client-facing tech operations.
• Six+ years managing and developing teams delivering technical projects, data conversion work or implementation services.
• Six+ years coordinating staffing, milestones and delivery across multiple concurrent projects.
• Experience using project reporting, staffing or resource management tools to monitor hours, progress and risks.
• Experience translating department goals into individual performance plans and coaching actions.
• Experience collaborating with clients, project managers, analysts and technical teams to resolve issues.

Responsibilities

• Lead Conversion Analysts and Programmers to meet performance goals and client commitments.
• Coach, monitor and develop associates to strengthen technical capability and cross-training.
• Schedule resources across overlapping conversions projects typically lasting 6–8 months.
• Partner with project managers, analysts, programmers, implementation teams and clients to support live dates.
• Evaluate processes, hours and client feedback to identify efficiency and automation opportunities.
• Resolve issues that affect quality, timelines or client satisfaction.
• Direct pre-conversion data reviews, data mapping and post-conversion support activities.

Skills

Team management

Coaching & development

Project coordination

Client communication

Performance planning

Process improvement

Education

Bachelor's degree or higher in Business/Finance/IS/CS

Tools

Project management tools

Job description

Fiserv seeks a Manager Conversions I to lead a conversions team delivering financial data conversions for new and existing clients. You will work with project managers, data analysts, programmers, implementation teams and clients to meet milestones and live dates.

You will coach and develop associates, optimize staffing, and drive efficiency through automation opportunities while ensuring high-quality outcomes and client satisfaction.