Job Description
The Conversion Rate Optimization (CRO) Manager is a data-driven marketing expert responsible for identifying and recommending strategies to improve the effectiveness of marketing campaigns and website user experiences. This role requires a deep understanding of user behavior, a strong analytical mindset, and a passion for data-driven decision-making. The CRO Manager will work closely with cross-functional teams to refine every aspect of the marketing funnel, from initial website traffic to final conversions.
What do you get to do in this position?
- Conduct in-depth website and campaign performance analysis, identifying areas for improvement in user experience, conversion funnels, and call-to-actions (CTAs).
- Develop and review A/B and multivariate tests to optimize website elements, landing pages, forms, and other key conversion points.
- Analyze user behavior data (e.g., website traffic, user flows, heatmaps, scroll maps) to understand user interactions and identify pain points.
- Implement data-driven recommendations for website usability and user experience enhancements.
- Analyze campaign performance data across all channels (e.g., email, social media, paid advertising) to identify areas for improvement in conversion rates, campaign messaging, targeting, and creative.
- Develop and implement strategies to improve lead quality and nurturing processes.
- Analyze account performance and identify opportunities to enhance engagement and conversion rates within target accounts.
- Develop and implement strategies to personalize the customer journey for high-value accounts.
- Collaborate with strategy and sales/account management teams to align ABM efforts and maximize ROI.
- Track and report on key conversion metrics (e.g., conversion rates, cost per conversion, customer lifetime value).
- Use dashboards and reports to monitor campaign performance and evaluate the impact of CRO initiatives.
- Create clear and engaging presentations for stakeholders, showcasing actionable insights and recommendations.
- Collaborate closely with agile teams to ensure alignment and effective execution of CRO initiatives.
- Share best practices and knowledge within the team to foster a culture of continuous improvement.
This job might be for you if:
- You have 3-5 years of hands-on experience in CRO, Marketing Operations, Digital Marketing, or related functions.
- You hold a Bachelor’s degree in Business, Marketing, IT, Statistics, or a related field.
- You have expertise with MarTech tools like CRM, Marketing Automation, Customer Data Platforms, and Digital Analytics tools.
- You can draw actionable insights from user behavior data and translate them into optimization plans.
- You understand UX/UI principles and how design impacts conversion rates.
- You possess excellent verbal and written communication skills, capable of presenting insights and recommendations effectively to cross-functional teams.
We encourage you to apply today and learn more about us!