Conversion & Onboarding Specialist

VestweII; King of Prussia (PA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company bonus pool

New hire equity

401(k) plan

Health benefits

Hybrid work schedule

Job summary

Vestwell is seeking a Conversion Associate to support onboarding and conversion plans for plan sponsors on our platform. The role involves coordinating with Implementation Managers, sub-custodians, and financial advisors to manage timelines and deliverables, while maintaining data in CRM systems.

You will work in a hybrid King of Prussia office, collaborating with internal teams on process improvements and operational tasks.

Qualifications

• Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record
• Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliation
• Demonstrate an affinity for learning, creating, and iterating rapidly
• Proactive and analytical, able to problem‑solve and propose solutions
• Demonstrate a high degree of organization and dependability
• Ability to prioritize tasks and manage client expectations
• Ability to use Excel at a high level

Responsibilities

• Review and record cash and in‑kind asset transfers in the trust accounting system
• Work with sub‑custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
• Manage all operational aspects of the installation process, including coordinating with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the Vestwell platform
• Ability to work on the deconversion process, including coordinating with receiving record keepers, to liquidate and transfer plan assets from Vestwell’s platform
• Coordinate with financial advisors, plan sponsors, prior record keepers, sub‑custodians, and/or third‑party administrators to determine onboarding or conversion timelines, action items with delivery dates for all parties, and communicate overall project status to all interested parties
• Oversee and help ensure other team member action items are completed
• Monitor all outstanding conversion wires, ensuring they are prioritized and brought to completion in a timeline manner
• Update, maintain, and review client data within CRM systems
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures related to assigned functions
• Research and resolve any issues that arise in the course of these processes
• Provide operational assistance for strategic projects and initiatives
• Demonstrate leadership abilities and strong interpersonal skills
• Drive to engage team members through training and collaboration
• Recommend ideas to facilitate process improvement for the Implementations team

Skills

Numerical aptitude

Analytical problem-solving

Organizational skills

Proactive learner

Team collaboration

Excellent communication

Education

Finance or Accounting degree

Tools

Google Workspace

Slack

Salesforce

Zendesk

Jira

Job description

Vestwell is seeking a Conversion Associate to support onboarding and conversion plans for plan sponsors on our platform. The role involves coordinating with Implementation Managers, sub-custodians, and financial advisors to manage timelines and deliverables, while maintaining data in CRM systems.

You will work in a hybrid King of Prussia office, collaborating with internal teams on process improvements and operational tasks.