Associate, Conversions

VestweII; King of Prussia (PA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company bonus pool

New hire equity

401(k) plan

Health benefits

Hybrid work schedule

Job summary

Vestwell is seeking a Conversion Associate to support onboarding and conversion plans for plan sponsors on our platform. The role involves coordinating with Implementation Managers, sub-custodians, and financial advisors to manage timelines and deliverables, while maintaining data in CRM systems.

You will work in a hybrid King of Prussia office, collaborating with internal teams on process improvements and operational tasks.

Qualifications

• Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record
• Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliation
• Demonstrate an affinity for learning, creating, and iterating rapidly
• Proactive and analytical, able to problem‑solve and propose solutions
• Demonstrate a high degree of organization and dependability
• Ability to prioritize tasks and manage client expectations
• Ability to use Excel at a high level

Responsibilities

• Review and record cash and in‑kind asset transfers in the trust accounting system
• Work with sub‑custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
• Manage all operational aspects of the installation process, including coordinating with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the Vestwell platform
• Ability to work on the deconversion process, including coordinating with receiving record keepers, to liquidate and transfer plan assets from Vestwell’s platform
• Coordinate with financial advisors, plan sponsors, prior record keepers, sub‑custodians, and/or third‑party administrators to determine onboarding or conversion timelines, action items with delivery dates for all parties, and communicate overall project status to all interested parties
• Oversee and help ensure other team member action items are completed
• Monitor all outstanding conversion wires, ensuring they are prioritized and brought to completion in a timeline manner
• Update, maintain, and review client data within CRM systems
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures related to assigned functions
• Research and resolve any issues that arise in the course of these processes
• Provide operational assistance for strategic projects and initiatives
• Demonstrate leadership abilities and strong interpersonal skills
• Drive to engage team members through training and collaboration
• Recommend ideas to facilitate process improvement for the Implementations team

Skills

Numerical aptitude

Analytical problem-solving

Organizational skills

Proactive learner

Team collaboration

Excellent communication

Education

Finance or Accounting degree

Tools

Google Workspace

Slack

Salesforce

Zendesk

Jira

Job description

Vestwell is the financial technology company powering the new savings economy. Our platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs.
Today, Vestwell enables over 350,000 businesses and over 2M active savers, with over $50B in assets saved across all 50 states.
Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com
Who Are We Looking For?
Vestwell is growing and looking for a Conversion Associate! This role plays an integral part in supporting various processes that facilitate conversion plans that onboard to Vestwell’s platform. In this position, you will have the opportunity to manage projects, collaborate cross- functionally with internal stakeholders to enhance our onboarding experience, and provide exceptional service to plan sponsors.
What Will You Be Doing?

• Review and record cash and in‑kind asset transfers in the trust accounting system
• Work with sub‑custodians to settle trades from the point of booking, through settlement for mutual funds, stable value funds, and ETFs
• Manage all operational aspects of the installation process, including coordinating with Implementation Managers and Investment teams, to successfully transition new and conversion qualified plans onto the Vestwell platform
• Ability to work on the deconversion process, including coordinating with receiving record keepers, to liquidate and transfer plan assets from Vestwell’s platform
• Coordinate with financial advisors, plan sponsors, prior record keepers, sub‑custodians, and/or third‑party administrators to determine onboarding or conversion timelines, action items with delivery dates for all parties, and communicate overall project status to all interested parties
• Oversee and help ensure other team member action items are completed
• Monitor all outstanding conversion wires, ensuring they are prioritized and brought to completion in a timeline manner
• Update, maintain, and review client data within CRM systems
• Ensure collaboration with all internal teams to meet expected timelines
• Support the creation and maintenance of written operating procedures related to assigned functions
• Research and resolve any issues that arise in the course of these processes
• Provide operational assistance for strategic projects and initiatives
• Demonstrate leadership abilities and strong interpersonal skills
• Drive to engage team members through training and collaboration
• Recommend ideas to facilitate process improvement for the Implementations team

RequirementsThe Necessities

• Undergraduate or graduate degree in Finance or Accounting with a strong academic performance record
• Possess a strong aptitude for numbers, and understanding of cash and traditional securities reconciliation
• Demonstrate an affinity for learning, creating, and iterating rapidly
• Proactive and analytical, able to problem‑solve and propose solutions
• Demonstrate a high degree of organization and dependability
• Ability to prioritize tasks and manage client expectations
• Ability to use Excel at a high level

The Extras

• Experience with collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
• Possess a good understanding of how mutual funds, stable value funds, and ETFs trade and settle
• General knowledge of ERISA rules and requirements, and experience with one or more compliance / record-keeping systems (e.g. SunGard Relius, ASC, FIS)
• Qualified 401(k) Administrator (QKA) or higher ASPPA credentials
• Relevant record‑keeper experience

This role will be based in Vestwell’s King of Prussia office, and will be expected to report to the office in a hybrid schedule.
The expected base salary range for this position is $65K - $75K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.
Employee BenefitsWe’re an innovative, high-growth company with an exciting future ahead. At Vestwell, we prioritize employee wellbeing through comprehensive health benefits, generous time off, and a dedicated Employee Wellbeing Committee. Our hybrid work model offers flexibility while providing access to our collaborative offices in Midtown Manhattan, Austin, King of Prussia, and Scottsdale. And, of course, as a company focused on helping people save for the future, we offer a competitive 401(k) plan.
Interview ProcessOur interview process starts the same for every candidate with 1-2 introductory conversations to learn more about your background, interests, and what you're looking for, while also giving you the opportunity to learn more about Vestwell and the team. From there, the process varies by role but typically includes a skills or experience-based assessment, such as a coding interview, portfolio review, or deeper discussion of your relevant experience. Successful candidates then move on to a virtual or in-person interview panel. Before extending an offer, we complete a reference check with a current or former manager and a peer. Throughout the process, we prioritize transparency, clear communication, and minimizing surprises.
For your awareness you will only receive correspondence from [e-mail] any other domain not ending in vestwell.com is not our Recruitment team.
Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.