Conventional Community Director - Ashton Townhomes

Elmington; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation

Monthly bonus opportunities

Medical, dental, vision benefits

Company-provided life insurance

Short-term disability

Long-term disability

401(k) with company match

Paid time off

Holiday time

Cell phone reimbursement

Job summary

Elmington Living in Indianapolis seeks a Community Director to oversee vendor relations, property maintenance, and leasing performance across a multifamily community. You will lead staff, manage financials, and ensure tenant satisfaction while representing the company to residents and vendors.

Ideal candidates bring at least 2 years of property management experience, strong communication, and a results-driven mindset.

Qualifications

• Minimum 2 years of multi-family property management experience required.
• Professional verbal and written communication.
• Customer service focused.
• Financial management, review, and reporting.
• Ensuring all team members abide by federal fair housing standards and all other laws.
• Presenting a professional image and effectively representing the company to residents, vendors, and owners.
• Operating computers and other technological devices.
• Maintaining neat and consistent resident files onsite in either electronic and/or hardcopy format.
• Responding to issues outside of normal work schedule when required.
• Following all company policies and procedures.
• Proven leader, forward thinker, innovative, and driven.
• Other duties as assigned

Responsibilities

• Oversee vendor relations, property maintenance, financial and leasing performance across your community.
• Ensure efficient operations and tenant satisfaction.
• Lead and manage staff at the community.
• Represent Elmington to residents, vendors and employees.
• Travel up to 10% of the time as needed.
• Collaborate to drive occupancy and retention improvements.

Skills

Communication

Organization

Customer service

Leadership

Staff management

Revenue goals

Vendor relations

Problem solving

Education

Bachelor's degree preferred

Job description

Community Director - Indianapolis, IN

At Elmington Living, we don't just manage properties — we build communities people are proud to call home. As the team behind 70+ affordable and market-rate assets across the country, we've earned our reputation through relentless care, sharp execution, and an eye for detail that never quits, guided by People First, Always. Execution with Integrity. Excellence by Design.

Community Director - Indianapolis, IN

At Elmington Living, we don't just manage properties — we build communities people are proud to call home. As the team behind 70+ affordable and market-rate assets across the country, we've earned our reputation through relentless care, sharp execution, and an eye for detail that never quits, guided by People First, Always. Execution with Integrity. Excellence by Design.

POSITION SUMMARY

A Community Director is essential to the property's overall operations, success, and tenant satisfaction. You will ensure efficient operations by overseeing vendor relations, property maintenance, financial, and leasing performance of your community.

WHY YOU'LL LOVE WORKING HERE

• Competitive compensation that reflects the market and the impact of the role
• Monthly bonus opportunities tied to achievable KPIs
• Medical, dental, and vision benefits starting the 1st of the month following your hire date — no long waiting period
• Company-provided life insurance, short-term disability, and long-term disability coverage
• 401(k) eligibility after 90 days, with company match
• Vacation, sick, and personal time accrual to help you recharge
• 10 paid holidays each year
• Cell phone reimbursement to support you while you're out in the field

KNOWLEDGE/SKILLS/ABILITIES

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.
• Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.
• Effectively manage staff, operations, and financial performance of your community.
• Be the primary representative of Elmington to residents, vendors, and employees.
• Constantly learn and search for ways to improve your business.
• Think creatively and go way beyond the box by conceptualizing new ideas to improve the business.
• Be an effective listener who offers helpful solutions.
• Possess great energy, enjoy challenges, and constantly set and reach new goals.
• Successfully execute Elmington's non-negotiables for community performance.

ESSENTIAL JOB FUNCTIONS

• Minimum 2 years of multi-family property management experience required.
• Professional verbal and written communication.
• Customer service focused.
• Financial management, review, and reporting.
• Ensuring all team members abide by federal fair housing standards and all other laws.
• Presenting a professional image and effectively representing the company to residents, vendors, and owners.
• Operating computers and other technological devices.
• Maintaining neat and consistent resident files onsite in either electronic and/or hardcopy format.
• Responding to issues outside of normal work schedule when required.
• Following all company policies and procedures.
• Proven leader, forward thinker, innovative, and driven.
• Other duties as assigned

SPECIFIC EDUCATION OR EXPERIENCE

• Minimum 2 years' experience as a Community Manager/Property Manager
• Must have conventional property management experience.
• Must be willing to work weekends.
• Bachelor's degree preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 25 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

TRAVEL REQUIREMENTS

• Travel up to 10% of the time.

The Elmington Experience

At Elmington Living, we're redefining what property management can look like — and we're looking for leaders ready to help us raise the bar. With 70+ communities across the U.S. and a fast-growing presence rooted in Nashville, our work is driven by heart, hustle, and an unwavering commitment to doing things the right way. If you're ready to bring your experience, energy, and leadership to a company built on People First, Always. Execution with Integrity. Excellence by Design. — we'd love to meet you.

Elmington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington makes hiring decisions based solely on qualifications, merit, and business needs at the time.