Affordable Community Director

Elmington; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus

Health benefits

Life insurance

Disability insurance

401(k) match

Paid time off

Cell phone reimbursement

Job summary

Elmington Living seeks an Affordable Community Director to oversee operations, leasing, and tenant satisfaction across its communities. You will lead vendor relations, maintenance, and financial performance to meet occupancy and revenue goals.

You are a proven leader with 2+ years in multi-family property management, affordable housing experience, and a commitment to customer service. Weekend availability is required and a bachelor's degree is preferred.

Qualifications

• Minimum 2 years of multi-family property management experience.
• Must have affordable/tax credit experience.
• Must be willing to work weekends.
• Bachelor's degree preferred.

Responsibilities

• Oversee vendor relations, property maintenance, financial and leasing performance.
• Manage staff, operations, and financial performance of the community.
• Ensure compliance with federal fair housing standards and all applicable laws.
• Present a professional image and represent Elmington Living to residents, vendors, and owners.
• Respond to issues outside of normal work schedule as required.

Skills

Property management

Communication

Organization

Leadership

Customer service

Education

Bachelor's degree preferred

Job description

At Elmington Living, we don't just manage properties — we build communities people are proud to call home. As the team behind 70+ affordable and market-rate assets across the country, we've earned our reputation through relentless care, sharp execution, and an eye for detail that never quits, guided by People First, Always. Execution with Integrity. Excellence by Design.

WHY YOU'LL LOVE WORKING HERE

• Competitive compensation that reflects the market and the impact of the role
• Monthly bonus opportunities tied to achievable KPIs
• Medical, dental, and vision benefits starting the 1st of the month following your hire date — no long waiting period
• Company-provided life insurance, short-term disability, and long-term disability coverage
• 401(k) eligibility after 90 days, with company match
• Vacation, sick, and personal time accrual to help you recharge
• Cell phone reimbursement to support you while you're out in the field

POSITION SUMMARY:

An Affordable Community Director is essential to the property's overall operations, success, and tenant satisfaction. You will ensure efficient operations by overseeing vendor relations, property maintenance, financial, and leasing performance of your community.

KNOWLEDGE/SKILLS/ABILITIES:

• Exceptional verbal and written communication skills to liaise effectively with team members, leadership, and residents.
• Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
• A passion for chasing excellence and providing exemplary customer service.
• Meet targeted revenue goals by exceeding occupancy budgets, improving resident retention, and monitoring the property's financial performance.
• Effectively manage staff, operations, and financial performance of your community.
• Be the primary representative of Elmington to residents, vendors, and employees.
• Constantly learn and search for ways to improve your business.
• Think creatively and go way beyond the box by conceptualizing new ideas to improve the business.
• Be an effective listener who offers helpful solutions.
• Possess great energy, enjoy challenges, and constantly set and reach new goals.
• Successfully execute Elmington's non-negotiables for community performance.

ESSENTIAL JOB FUNCTIONS:

• Minimum 2 years of multi-family property management experience required.
• Professional verbal and written communication.
• Financial management, review, and reporting.
• Ensuring all team members abide by federal fair housing standards and all other laws.
• Presenting a professional image and effectively representing the company to residents, vendors, and owners.
• Operating computers and other technological devices.
• Maintaining neat and consistent resident files onsite in either electronic and/or hardcopy format.
• Responding to issues outside of normal work schedule when required.
• Following all company policies and procedures.
• Proven leader, forward thinker, innovative, and driven.
• Other duties as assigned

SPECIFIC EDUCATION OR EXPERIENCE:

• Minimum 2 years' experience as a Community Manager/Property Manager
• Must have affordable/tax credit experience.
• Must be willing to work weekends.
• Bachelor's degree preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently sit, stand and walk.
• Regularly required to talk or hear.
• Frequently required to use hands or fingers to handle or feel objects, tools or controls.
• Occasionally required to climb or balance, stoop, kneel, crouch or crawl.
• Occasionally lift and/or move up to 25 pounds.
• Vision abilities to include close vision, distance vision, peripheral vision and the ability to adjust focus.
• The noise level in the work environment is usually moderate.
• Temperature in the workplace is typically moderate, though the ability to withstand seasonal cold and heat of the outdoors is necessary.

TRAVEL REQUIREMENTS:

• Travel up to 10% of the time.

JOIN US

At Elmington Living, we're redefining what property management can look like — and we're looking for leaders ready to help us raise the bar. With 70+ communities across the U.S. and a fast-growing presence rooted in Nashville, our work is driven by heart, hustle, and an unwavering commitment to doing things the right way. If you're ready to bring your experience, energy, and leadership to a company built on People First, Always. Execution with Integrity. Excellence by Design. — we'd love to meet you.

Elmington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Elmington makes hiring decisions based solely on qualifications, merit, and business needs at the time.