Convention Service Mgr./Temporary

Mr C. Hotels; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Hilton Tampa Airport Westshore in Tampa, FL is seeking a full-time Sales & Catering Administrative Coordinator to support the Sales & Catering team and manage event details.

Responsibilities include generating and booking a high volume of business functions, soliciting sales from assigned accounts, preparing contracts and group resumes, and coordinating with other hotel departments to ensure client satisfaction.

Responsibilities

• Generate and book a high volume of business functions across assigned markets.
• Solicit sales through assigned accounts and community involvement to grow opportunities.
• Maintain the highest quality of meeting and banquet service.
• Support Sales & Catering administratively including correspondence, reports, and reservations.
• Direct internal and external requests with clear decision-making.
• Maintain guest profiles, contacts and related records for Sales & Catering operations.
• Assist in contracts, proposals and addendums, tracking progress and filing.
• Act as liaison between Sales & Operations to meet or exceed client expectations.
• Assist in handling reservations for VIP guests and clients.
• Coordinate upgrades and amenities with other departments and ensure timely actions.
• Distribute Banquet Event Orders to departments and prepare Group Resumes for staff meetings.
• Assist or lead internal sales events coordination.

Job description

Whether you're traveling for business or leisure, Hilton Tampa Airport Westshore puts you right where you need to be. Our hotel is just 2 miles from Tampa International Airport, Raymond James Stadium, George M. Steinbrenner Field, and 5 miles from the Tampa Convention Center.

Job Description

Responsibilities:

• Responsible for generating and booking a high volume of business functions (All Markets assigned by DOS).
• Solicit sales through assigned accounts, potential new accounts and participation in community organizations, which represent opportunities for new business.
• Maintain the highest quality of meeting and banquet service.
• Support the Sales & Catering team administratively including correspondence, preparing reports, file turnovers and assisting with reservations.
• Exercise decision-making skills to direct requests both internal and external.
• Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation.
• Assist the Sales & Catering team with the preparation of contracts, proposals and addendums, track the completion status, and keep files up to date.
• Act as liaison between Sales & Operations to make certain we meet or exceed the client’s expectations.
• Assist in handling reservations for VIP guests and clients.
• Ensure that all arrangements, including upgrades and amenities, are handled properly.
• Coordinate with other departments through verbal and written instructions.
• Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
• Complete additional projects as assigned.
• Prepare Banquet Event Orders and internally distributes to departments.
• Assist the Sales & Catering Team in preparing Group Resumes for Staff Meeting and communication to all departments.
• Assist or spearhead the coordination of internal sales events.

Requirements

• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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