Convention Center Public Safety Leader

baltimorecity; Baltimore (MD); On-site; USD 52,589 - 85,712; Full time

Job summary

Baltimore City Government is seeking a Public Safety Supervisor to oversee security personnel at the Convention Center, schedule and train staff, and ensure safety for guests and employees.

The role requires five years of security experience with at least three years in supervision, and entails preparing reports, handling incidents, and enforcing city and convention center policies. 24/7 shift coverage is required.

Qualifications

• Education: High School Diploma or GED Certification.
• Experience: Five years of security officer experience or related experience, with at least three years of supervisory experience.
• Equivalency Notes: Have an equivalent combination of education and experience.

Responsibilities

• Provides the security and safety of guests, employees, property and the facility.
• Responds to requests for assistance and information in a helpful and courteous manner.
• Monitors and controls movement and conduct of Public Safety Officers and public during events.
• Enforces rules and regulations and maintains order at and in the vicinity of the Convention Center.
• Ensures that personnel react and report their involvement in assignments and activity in accordance with policies and procedures.
• Reports all significant incidents in accordance with established procedures and guidelines.
• Ensures on-going routine activities are accomplished timely.
• Monitors two-way communication console, fire, and life safety systems.
• Provides and/or facilitates the initial and on-going training for Public Safety staff.
• Assists in the preparation, execution, and wrap-up of events of departmental needs as required or directed.
• Provides written reports to Director of Building Services and Assistant Director of Public Safety relative to any personnel issues.
• Conducts daily inspection of the facility.
• Collaborates with Assistant Director regarding attendance monitoring, counsels, and recommends disciplinary action.
• Reviews subordinates’ written reports for accuracy and completeness.
• Ensures staff maintains proper care of uniforms, equipment, and supplies.
• Keeps informed of facility activities to ensure proper scheduling and assignment of staff.
• Conducts briefings with Public Safety staff regarding assignments, activities in the facility, and dissemination of pertinent departmental information.
• Ensures personnel report for duty on time and that shifts are staffed appropriately.

Skills

Good judgment

Diplomacy

24/7 coverage

Interpersonal skills

Ethics and integrity

Policy enforcement

Written and oral communication

Customer service

Computer literacy

Security procedures

Education

High School Diploma or GED Certification

Tools

Microsoft Office

Job description

Baltimore City Government is seeking a Public Safety Supervisor to oversee security personnel at the Convention Center, schedule and train staff, and ensure safety for guests and employees.

The role requires five years of security experience with at least three years in supervision, and entails preparing reports, handling incidents, and enforcing city and convention center policies. 24/7 shift coverage is required.