Controls Technician (Service & Projects)

EMCOR Group, Inc.; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

EMCOR Services Aircond in Charlotte, NC seeks a Controls Technician (Service & Projects) to install, program, and repair building automation systems for commercial and industrial clients. The role involves project work and ongoing service, with occasional overnight travel within NC and a Monday–Friday 8 a.m.–5 p.m. schedule.

You will work with BACnet networks, non-proprietary controls, and field devices, ensuring project milestones, safety, and client satisfaction are met.

Qualifications

• High School Diploma or GED required.
• 3+ years in building automation or HVAC controls.
• BACnet experience with Distech/Tridium/Schneider systems preferred.

Responsibilities

• Install, program, integrate, and repair building management systems on project sites.
• Perform service calls and planned maintenance for BMS.
• Troubleshoot controls, networks, and field devices; load programs to field controllers.
• Maintain positive customer relations and document all work.
• Plan, schedule, and communicate tasks to optimize productivity and reporting.

Skills

HVAC fundamentals

BACnet systems

Electrical fundamentals

Reading drawings

Problem-solving

Driver's license

Education

High School Diploma or GED

Tools

Distech Controls

Tridium Niagara

Schneider Electric controls

Job description

About Us

We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high-profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites.

Job Summary

Job Title: Controls Technician (Service & Projects)

Job Location: Charlotte, NC

Position Summary

The Controls Technician will play a dynamic and critical role in both the installation of new building automation systems and the ongoing service, planned maintenance, and retrofit of existing systems. This role offers a unique blend of project-based work and technical service, ensuring a diverse and engaging day-to-day experience for a controls professional. The technician will be responsible for the installation, programming, and repair of building automation and energy management systems for commercial and industrial clients within the North Carolina region. This role is based at EMCOR Services Aircond's office in Charlotte, NC. The schedule is Monday-Friday, 8 a.m.-5 p.m. EST. This role may require occasional overnight travel (less than 25%) within the North Carolina region.

Essential Duties and Responsibilities

Installation & Commissioning

• Perform installation, programming, integration, and repair of building management systems (BMS), including service, planned maintenance, and retrofits.
• Lead or assist in the installation and commissioning of new building automation systems on project sites, working closely with project managers and other technicians to ensure timely and successful completion.
• Contribute to retrofit projects, involving the replacement of old control systems with new, non-proprietary solutions.
• Conduct "point-to-point" checkouts and terminate low-voltage connections.

Service & Maintenance

• Perform routine and complex service calls to diagnose and repair issues with building management systems.
• Execute planned maintenance activities on a scheduled basis to ensure optimal system performance and customer satisfaction.
• Maintain and repair low-voltage wiring, equipment, and devices.

Technical Troubleshooting & Integration

• Troubleshoot and resolve complex issues related to controls, networks, field devices, and integrated systems.
• Load programs in field controllers and run BACnet MS/TP and BACnet IP communication networks.
• Support third-party equipment integrations.

Customer & Internal Communication

• Establish and maintain positive working relationships with all customers and company employees, ensuring high customer satisfaction.
• Inform sales and management of qualified leads for new construction, service, maintenance, and retrofit opportunities.

Productivity & Documentation

• Efficiently manage time and productivity by planning, scheduling, and communicating all work assignments.
• Complete all required company documentation and reporting in a timely manner.

Why This Role is Different

• Variety and Challenge: This isn't just a service role. You will be actively involved in both short-term service calls and long-term project installations, providing a diverse range of technical challenges and a constant opportunity to learn.
• Growth Path: EMCOR Services Integrated Solutions is committed to the professional development of our team. This role provides a direct pathway for career growth into a System Specialist or Application Engineer position, with opportunities for advanced training and certification.
• Cutting‑Edge Technology: You'll work with industry‑leading, non-proprietary systems like Distech Controls, Tridium Niagara, and Schneider Electric controls, ensuring you are always on the cutting edge of building automation technology.

Qualifications

• High School Diploma or GED required.
• A minimum of 3 years of progressive experience in the building automation or HVAC controls industry, with a demonstrated ability to learn and adapt to new technology.
• Tridium AX or N4 Certification highly preferred but not required.
• Valid Driver’s License required.

Required Skills

• Strong understanding of commercial/industrial HVAC fundamentals, mechanical equipment (CHW, HW, AHU, VAV, CV-PKG), and controls systems.
• Working knowledge of BACnet systems and experience with Distech Controls, Tridium Niagara, and Schneider Electric controls.
• Proficiency in electrical fundamentals and using a digital multi-meter.
• Ability to read and understand control and mechanical drawings.
• Excellent rapport-building skills to foster a positive experience for customers and colleagues.
• High sense of urgency, keen attention to detail, and a collaborative, team-oriented nature.
• Proven problem-solving skills and the ability to think critically in high-pressure situations.
• Proficiency in interpreting HVAC mechanical plans and specifications as they relate to Direct Digital Controls.

Why Join Us?

At EMCOR Services Aircond, you’ll be part of a team that values integrity, safety, empowerment, teamwork, and continuous improvement. We offer careers where good work is valued, respected, and rewarded and you will have the ability to make a meaningful impact in a growing organization.

Physical Demands

This position involves tasks that may require climbing ladders, lifting and carrying items weighing over 50 pounds, identifying wire colors for electrical work, and working in confined or elevated spaces. The role may also include exposure to seasonal temperature variations, dust, dirt, allergens, and refrigerants. Employees may be required to work in tight or enclosed areas. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Use of appropriate Personal Protective Equipment (PPE) is required at all times to ensure safety.

Work Environment

This position works in a typical office environment. The noise level in the work environment is usually moderate.

Benefits

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. Equal Opportunity Employer / Veterans / Disabled.