Controls Systems Technician — Field Service & Support

Westfalia Technologies, Inc.; York (York County); On-site; USD 55,000 - 75,000; Full time

Job summary

Westfalia Technologies, Inc. is seeking a Systems Support Technician (Controls Systems) to install, commission, and service automated material handling systems at customer sites. You will troubleshoot PLC-based control systems, modify HMI programs, and provide on-site and remote support, including on-call rotation.

Travel up to 30% is required. You will collaborate with Engineering, Sales, and customers to ensure safe, efficient operation and high-quality service.

Qualifications

• Bachelor’s degree in Electrical Engineering (BSEE) or equivalent hands-on experience.
• 1–4 years of experience in industrial controls, automation, or electro‑mechanical troubleshooting.
• Experience with field service, technical support, or industrial maintenance preferred.

Responsibilities

• Perform testing, troubleshooting, and diagnostics of PLC-based control systems at customer sites.
• Debug, modify, and document PLC and HMI programs for material handling equipment.
• Provide on-site and remote technical support, including participation in an on-call rotation for emergency customer assistance.
• Conduct control system inspections, verification, and validation during service and support visits.
• Coordinate with Engineering and Sales to resolve technical issues and meet customer requirements.
• Process and follow up on parts orders and support service-related sales activities.
• Complete service documentation, reports, and paperwork accurately and in a timely manner.
• Maintain strong professional relationships with customers and internal teams.

Skills

Rockwell PLCs

Siemens TIA Portal

Industrial networks

HMI programming

Electrical troubleshooting

On-site support

Documentation

Communication

Education

BSEE or equivalent hands-on experience

Tools

Logix500/Logix5000

PanelView

FactoryTalk View

DeviceNet

Industrial Ethernet

Job description

Westfalia Technologies, Inc. is seeking a Systems Support Technician (Controls Systems) to install, commission, and service automated material handling systems at customer sites. You will troubleshoot PLC-based control systems, modify HMI programs, and provide on-site and remote support, including on-call rotation.

Travel up to 30% is required. You will collaborate with Engineering, Sales, and customers to ensure safe, efficient operation and high-quality service.