Controls Service Coordinator

EMCOR Group, Inc.; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) Savings Plans

Wellness programs

Flexible spending accounts

Job summary

EMCOR Group, Inc. is seeking an Operations Coordinator to support Building Management Systems projects. You will handle material management, dispatching, invoicing, and subcontracting processes while coordinating with field teams to ensure smooth project execution.

The role requires strong MS Office skills and the ability to manage multiple tasks in a construction-support environment with a proactive, team-oriented mindset.

Qualifications

• College graduate or minimum three years’ experience in HVAC, Controls or Construction Company.
• Excellent communication skills both oral and written.
• Excellent organization skills.
• Customer service oriented.

Responsibilities

• Receive phone requests from customers for service/maintenance work and price quotes.
• Dispatch all service technicians.
• Review technician work orders for contract compliance and additional work.
• Set up and renewal of contracts.
• Generate customer invoices.
• Accounts Receivable - monitor and collect accounts receivable by contacting clients via telephone, email and mail; perform account reconciliations; maintain accounts receivable files and records, produce monthly reports, investigate and resolve customer irregularities and disputes.

Skills

Communication

Organization

Customer service

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

About Us

We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology, open-protocol solutions, and customized service, we help clients improve building management for greater efficiency, comfort, and security.

Job Summary

Summary:

Control Solutions Group, Inc. seeks an Operations Coordinator to assist in a broad array of activities related to the management of Building Management Systems. These tasks include but are not limited to material management, dispatching, construction invoicing, issuing subcontracts and POs, reviewing and editing contract verbiage, tracking change orders and contract values and maintaining various construction-related documentation logs. The individual must have a positive attitude, and be a self-starter willing to take initiative, and wear several hats as part of a cooperative team. Experience with controls, BMS, BAS, DDC, Building Automation, Building Management, EPMS or Energy Management Systems is a plus. The position requires an individual adept with Microsoft Office and with some construction or mechanical contracting support and/or coordination experience.

Essential Duties & Responsibilities

Description:

• Receive phone requests from customers for service/maintenance work and price quotes
• Dispatch all service technicians
• Review technician work orders for contract compliance and additional work
• Assist Safety Manager and ensure field personnel have proper safety equipment
• Order warehouse parts and maximize profits by searching for best price on materials
• Accounts Receivable - monitor and collect accounts receivable by contacting clients via telephone, email and mail; perform account reconciliations; maintain accounts receivable files and records, produce monthly reports, investigate and resolve customer irregularities and disputes
• Generate customer invoices
• Set up and renewal of contracts
• Contracts review and mark-up
• Send out warranty expiration notifications/solicitations for contracts
• Regularly required to lift and move up to 25 pounds
• Assist Managers with all other duties as required

Qualifications

Qualifications

• College graduate or minimum three years’ experience in HVAC, Controls or Construction Company
• Excellent communication skills both oral and written
• Excellent organization skills
• Customer service oriented
• Proficient with Microsoft Word, Excel and PowerPoint

We are looking for a Controls Service Coordinator who works well in a team environment and is also able to work independently with minimal supervision. Our Controls Service coordinator must be self-motivated and have superior decision making, problem-solving, and negotiation skills. They must also be skilled at planning, scheduling, and meeting deadlines. Our service coordinator positions require excellent customer service and client relations skills.

Benefits & Additional Information

We offer our employees a comprehensive benefits package. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, EMCOR Group is committed to its employees. This commitment is embodied in our competitive benefits package, which includes medical, dental, and vision coverage, as well as flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Equal Opportunity Employer/Veterans/Disabled

Control Solutions Group, Inc. is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local

Salary Range: 70K - 90K depending on experience

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

#CSG #csg

Equal Opportunity Employer

As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Affirmative Action Policy

Please review our Affirmative Action Policy.

Notice to Prospective Employees

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.