Controls Service Coordinator

Control Solutions Group, Inc.; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Control Solutions Group, Inc. is seeking an Operations Coordinator in New York, NY. This role involves managing Building Management Systems tasks such as material management, dispatching technicians, and overseeing accounts receivable. Candidates should possess strong communication and organization skills, with at least a college degree or 3 years of relevant experience in HVAC, Controls, or Construction. The position requires proficiency in Microsoft Office and offers opportunity for growth within a supportive team environment.

Qualifications

• Must have excellent communication skills, both oral and written.
• Needs to be organized and customer-service oriented.
• Proficiency in Microsoft Office required.

Responsibilities

• Receive phone requests from customers for service/maintenance work and price quotes.
• Dispatch all service technicians.
• Monitor and collect accounts receivable by contacting clients.

Skills

Excellent communication skills

Excellent organization skills

Customer service oriented

Proficient with Microsoft Word, Excel and PowerPoint

Education

College graduate or minimum three years' experience in HVAC, Controls or Construction Company

Job description

About Us

We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading‑edge technology, open‑protocol solutions, and customized service, we help clients improve building management for greater efficiency, comfort, and security.

Job Summary

Control Solutions Group, Inc. seeks an Operations Coordinator to assist in a broad array of activities related to the management of Building Management Systems. These tasks include but are not limited to material management, dispatching, construction invoicing, issuing subcontracts and POs, reviewing and editing contract verbiage, tracking change orders and contract values and maintaining various construction‑related documentation logs. The individual must have a positive attitude, be a self‑starter willing to take initiative, and wear several hats as part of a cooperative team. Experience with controls, BMS, BAS, DDC, Building Automation, Building Management, EPMS or Energy Management Systems is a plus. The position requires an individual adept with Microsoft Office and with some construction or mechanical contracting support and/or coordination experience.

Essential Duties & Responsibilities

• Receive phone requests from customers for service/maintenance work and price quotes
• Dispatch all service technicians
• Review technician work orders for contract compliance and additional work
• Assist Safety Manager and ensure field personnel have proper safety equipment
• Order warehouse parts and maximize profits by searching for best price on materials
• Accounts Receivable – monitor and collect accounts receivable by contacting clients via telephone, email and mail; perform account reconciliations; maintain accounts receivable files and records, produce monthly reports, investigate and resolve customer irregularities and disputes
• Generate customer invoices
• Set up and renewal of contracts
• Contracts review and mark‑up
• Send out warranty expiration notifications/solicitations for contracts
• Regularly required to lift and move up to 25 pounds
• Assist Managers with all other duties as required

Qualifications

• College graduate or minimum three years’ experience in HVAC, Controls or Construction Company
• Excellent communication skills both oral and written
• Excellent organization skills
• Customer service oriented
• Proficient with Microsoft Word, Excel and PowerPoint

Equal Opportunity Employer

Control Solutions Group, Inc. is an equal‑opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local laws.