Controls Service Coordinator

EMCOR Group

New York (NY)

On-site

USD 70,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision coverage

401(k) Savings Plans

Employee assistance and wellness programs

Job summary

A mechanical and electrical construction provider seeks an Operations Coordinator in New York to manage Building Management Systems. Responsibilities include dispatching technicians, monitoring accounts receivable, and ensuring safety protocols. Candidates should have a college degree or three years of experience in HVAC or construction and strong organizational skills. The position offers a salary range of $70K to $90K based on experience, with comprehensive benefits including medical and 401(k) plans.

Qualifications

Experience with HVAC, Controls or Construction Company.
Self-motivated and able to work independently.
Skills in planning, scheduling, and meeting deadlines.

Responsibilities

Receive phone requests from customers for service/maintenance work.
Dispatch all service technicians.
Assist Safety Manager to ensure proper safety equipment.
Order warehouse parts.
Monitor and collect accounts receivable.

Skills

Excellent communication skills

Customer service oriented

Excellent organization skills

Proficient with Microsoft Office

Education

College graduate or 3 years experience in HVAC or Construction

Job description

About Us

We offer complete building controls and engineering solutions, including precision design, software programming, graphics, and commissioning. Combining leading-edge technology, open-protocol solutions, and customized service, we help clients improve building management for greater efficiency, comfort, and security.

Job Summary

Control Solutions Group, Inc. seeks an Operations Coordinator to assist in a broad array of activities related to the management of Building Management Systems. These tasks include but are not limited to material management, dispatching, construction invoicing, issuing subcontracts and POs, reviewing and editing contract verbiage, tracking change orders and contract values and maintaining various construction-related documentation logs. The individual must have a positive attitude, and be a self-starter willing to take initiative, and wear several hats as part of a cooperative team. Experience with controls, BMS, BAS, DDC, Building Automation, Building Management, EPMS or Energy Management Systems is a plus. The position requires an individual adept with Microsoft Office and with some construction or mechanical contracting support and/or coordination experience.

Essential Duties & Responsibilities

Receive phone requests from customers for service/maintenance work and price quotes
Dispatch all service technicians
Review technician work orders for contract compliance and additional work
Assist Safety Manager and ensure field personnel have proper safety equipment
Order warehouse parts and maximize profits by searching for best price on materials
Accounts Receivable – monitor and collect accounts receivable by contacting clients via telephone, email and mail; perform account reconciliations; maintain accounts receivable files and records, produce monthly reports, investigate and resolve customer irregularities and disputes
Generate customer invoices
Set up and renewal of contracts
Contracts review and mark-up
Send out warranty expiration notifications/solicitations for contracts.
Regularly required to lift and move up to 25 pounds
Assist Managers with all other duties as required

Qualifications

College graduate or minimum three years’ experience in HVAC, Controls or Construction Company
Excellent communication skills both oral and written
Excellent organization skills
Customer service oriented
Proficient with Microsoft Word, Excel and PowerPoint

We are looking for a Controls Service Coordinator who works well in a team environment and is also able to work independently with minimal supervision. Our Controls Service coordinator must be self-motivated and have superior decision making, problem-solving, and negotiation skills. They must also be skilled at planning, scheduling, and meeting deadlines. Our service coordinator positions require excellent customer service and client relations skills.

We offer our employees a comprehensive benefits package. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer medical, dental, vision coverage, flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs.

Equal Opportunity Employer – We are an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local regulations.

Salary Range: 70K - 90K depending on experience

Job Location

US-NY-New York

Job ID

2026-49483

Company

Control Solutions Group, Inc.