Controls Engineer - ADV

Lancesoft; San Leandro (CA); On-site; USD 96,000 - 117,000; Full time

Job summary

Lancesoft seeks an on-site Field Engineer for Battery Storage System/Control applications to support installation, commissioning, and optimization of energy storage solutions. The role interfaces with customers and partners to ensure successful integration and performance.

The candidate will collaborate with engineering teams, participate in field trials, and provide technical guidance throughout deployment and commissioning phases.

Qualifications

• Bachelor's degree in Engineering or related field.
• 5+ years of engineering experience.
• Ability to travel up to 50% domestically.

Responsibilities

• Serve as the primary technical contact for Client customers, addressing inquiries related to product functionality, integration, and troubleshooting.
• Support Utility Customer Lab Testing, test plan development.
• Coordinate, install and commission Field Trial Units.
• On-site coordination of Battery Enabled Heat pump installations and commissioning support led by Partners.
• Conduct on-site visits to assist in product installation, commissioning, and optimization.
• Provide hands-on technical support and training to customers, partners, and internal teams.
• Diagnose and resolve complex technical issues with engineering and technical support teams.
• Monitor field test and pilot data, and work with R&D to troubleshoot and improve products.
• Gather customer feedback and document interactions and resolutions.

Education

Bachelor's degree in Engineering or related field

Advanced Degree in a related field

Job description

Job Title: Field Engineer, Battery Storage System/ Control Engineer

Job Duration: 3+ months contract

Est. Pay Range: $70 to $85/hr on w2

Work Type: On Site

Overview / Responsibilities

About This Role

The Client Energy Senior Field Application Engineer Client is a technical expert responsible for providing on-site support, product expertise, and solutions for Battery Enabled Residential HVAC Applications. This role is a critical link between Client's engineering teams and end customers, ensuring successful product integration, troubleshooting, and ongoing technical guidance. The Sr Field Applications Engineer collaborates closely with sales, product management, and development teams to deliver high-value solutions and strengthen customer relationships.

Key Responsibilities

• Serve as the primary technical contact for Client customers, addressing inquiries related to product functionality, integration, and troubleshooting.
• Support Utility Customer Lab Testing, test plan development.
• Support the coordination, installation and commissioning of Field Trial Units.
• On site coordination of Utility Program or Partner Led Battery Enabled Heat pump installations and commissioning support led by Partners.
• Conduct on-site visits to assist in product installation, commissioning, and optimization of Client systems and solutions to improve onboarding and commissioning procedures and tools.
• Provide hands-on technical support and training to customers, partners, and internal teams on Client Energy products and technologies.
• Diagnose and resolve complex technical issues, working collaboratively with Client's engineering and technical support teams.
• Monitors & analyzes field test and pilot data, partnering with R&D engineers to troubleshoot and implement product improvements.
• Gather customer feedback and requirements, communicating insights to product management and engineering for continuous improvement.
• Prepare and maintain detailed documentation of customer interactions, technical issues, and resolutions.

Level of Responsibility

• Problems faced are complex and require extensive investigation / analysis
• Communicates with senior leadership regarding matters of strategic importance to the organization; conducts briefings with senior leaders in and outside of job function

Required Qualifications

• Bachelor's degree in Engineering or related fields and 5 + years of experience.
• Or Advanced Degree in a related field with 3+ years of experience.
• Ability to travel up to 50% domestically.

Preferred Qualifications

• Experience with demand response programs, VPPs, or distributed energy resources (DER).
• Experience with Residential HVAC and battery technologies or related energy management solutions.
• Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
• Ability to lead and work in cross-functional environment
• Excellent verbal and written communication skills
• The ideal candidate for this position is an excellent communicator who possesses a combination of business acumen, industry experience, technical and interpersonal skills.
• Experience with program management and a proven record as an effective leader / influencer is a plus.