Control Systems Ops Coordinator - ERP & Production Support

BSC Industries, Inc; Providence (RI); On-site; USD 48,000 - 72,000; Full time

Job summary

BSC Industries in Providence, RI is seeking a Control Systems Operations Coordinator to manage daily production orders, purchasing, service tickets, and billing documentation in our ERP environment. You will coordinate with engineering, production, accounting, suppliers, and customers to ensure timely and accurate transactions.

You will independently handle routine tasks, monitor outstanding items, and follow up to keep workloads moving while leaders focus on field work, production oversight,

Qualifications

• High school diploma or equivalent required; associate degree or relevant training preferred.
• Experience in purchasing, production administration, order processing, or operations support preferred.
• Experience using ERP systems; Prophet 21 or comparable software preferred.
• Strong proficiency with Microsoft Outlook and Excel.
• Ability to manage multiple priorities, work independently, and follow through on open items.
• Strong attention to detail, communication, organization, and problem-solving skills.
• Experience in manufacturing, electrical controls, industrial distribution, or service operations is a plus.

Responsibilities

• Create, process, update, and maintain production orders and supporting documentation in the ERP system; track order status and follow up on missing information.
• Process purchasing requirements for production and custom projects, including purchase orders, supplier confirmations, delivery dates, and material shortages.
• Coordinate with engineering and production personnel to confirm approved bills of materials, required components, and order documentation before processing transactions.
• Track open purchase orders, backorders, and material availability; communicate delays and escalate issues that may affect customer commitments.
• Process service tickets, work orders, and supporting paperwork for service visits, installations, repairs, and other customer work.
• Prepare and verify billing documentation for production and service work; coordinate with Accounting to support timely, accurate invoicing.
• Monitor designated departmental email and customer or supplier requests; respond to routine matters and route technical decisions to appropriate personnel.
• Maintain accurate ERP records, organized electronic files, and documentation for purchasing, production, service, and billing activities.

Skills

Attention to detail

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Associate degree or relevant training

Tools

ERP systems

Prophet 21

Outlook

Excel

Job description

BSC Industries in Providence, RI is seeking a Control Systems Operations Coordinator to manage daily production orders, purchasing, service tickets, and billing documentation in our ERP environment. You will coordinate with engineering, production, accounting, suppliers, and customers to ensure timely and accurate transactions.

You will independently handle routine tasks, monitor outstanding items, and follow up to keep workloads moving while leaders focus on field work, production oversight,