Control Room Technician

Franklin County Sheriff's Office; Columbus (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

The Franklin County Sheriff’s Office is seeking a Security Dispatcher to monitor CCTV, alarms, and radio traffic across courthouse facilities. You will coordinate emergency responses and act as a liaison between the public and safety personnel.

Responsibilities include reviewing incident reports, notifying law enforcement as needed, screening visitors and packages, controlling access, and supporting parking operations at the courthouse. A high school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Experience with security systems preferred but not required.

Responsibilities

• Monitor CCTV, radio traffic, alarms, panic alarms, elevator emergency calls, outside call boxes and security areas.
• Dispatch radios to security personnel and liaise with the public and safety personnel during emergencies.
• Monitor opening/closing of facilities and coordinate with fire alarm companies as needed.
• Review, log and disseminate security incident reports; investigate incidents and prepare reports.
• Notify local law enforcement and fire department as needed.
• Screen vendors, visitors, employees and packages; control building access and assign key access.
• Assist with parking lot equipment malfunctions and prepare access lists; data entry for daily events.
• Assist visitors and employees exiting the parking garage after hours.
• Other duties as assigned.

Education

High school diploma or GED

Job description

Monitor closed circuit television and radio traffic, fire and burglar alarms, panic alarms, elevator emergency calls, outside call boxes, and various security and public areas in the control centers. Dispatch radios to security personnel. Act as a liaison to the general public and safety personnel during emergencies. Monitor opening and closing of facilities and communicate with fire alarm companies when problems occur.

Review, record, and log security incident reports and disseminate to the appropriate staff. Investigate and prepare reports on incidents that occur in County facilities. Notify local law enforcement, and fire department as needed.

Screen vendors, visitors, employees, and packages entering the Courthouse. Control access throughout the building and control building key access by signing keys in and out. Assign radios and keys to Court Security Officers as needed.

Respond to malfunctions of parking lot equipment. Assist with the preparation of access control lists. Perform data entry on computer for daily events, reports, etc. Assist visitors and employees exiting the parking garage after-hours.

Other duties as assigned.

• High school diploma or GED

Knowledge of FCSO policies, procedures and safety practices; equipment operation (e.g., fire, and security alarms, call boxes, radios, general office equipment). Ability to deal with variety of variables in somewhat unfamiliar context; apply principles to solve practical everyday problems. Complete routine forms, maintain accurate records and public relations.

Unusual Working Conditions

Ability to walk, stand, or sit for extended or intermittent periods of time.

Sheriff’s Office Core Competencies

1. Commitment to Organizational Culture: Works with intention to support and promote organizational culture, transforms operational philosophy into action. Emphasizes service, collaboration, and integrity.
2. Emotional Intelligence: Self-awareness, expressiveness, empathy, authenticity, sympathy, emotional connection with others to create trust.
3. Integrity and Credibility: Walks the talk, knows what's right and does it. Effectively applies values and principles in specific situations. Encourages others to behave with integrity.
4. Teamwork and Cooperation: Crossing boundaries, coordinating groups, makes effective use of all available talent, focused on serving the public together.