Control Room Operator – Baggage Systems, 24/7 (Nashville)

JSM & ASSOC; Nashville (TN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Career development and training

Team collaboration

Wellness program

Paid time off

Paid holidays

Employee assistance program

Retirement savings plan with company 1

Education and tuition assistance

Employee discounts

Uniform/footwear program

Job summary

JSM Airport Services, LLC is seeking a detailed-oriented Control Room Operator to monitor the Baggage Handling System at Nashville International Airport. This full-time role requires coordinating crews, responding to alarms, and ensuring smooth baggage flow in a 24/7 operation.

You will work with a team in a fast-paced environment, gain hands-on training, and contribute to performance and safety standards. Competitive benefits and a career-track path are offered.

Qualifications

• Must be able to read, write, speak, and understand English.
• Experience with computer software applications (MS Office, ERP, etc.).
• Strong communication and problem-solving skills under pressure.
• Able to interact professionally with diverse stakeholders and teams.
• Flexible, organized, and able to adapt to changing priorities.

Responsibilities

• Report BHS alarms/events to inspect, clear blockages, and repair equipment as needed.
• Coordinate personnel and resources to maintain minimum service requirements.
• Coordinate with stakeholders and BHS inquiries by phone or in person.
• Monitor BHS operations across workstations and customized apps.
• Document event schedules and implement fallback procedures as required.
• Support safety, compliance training, and other duties to assist operations.

Skills

Communication

Problem solving

Time management

Stress management

Teamwork

Education

High School Graduate or GED

Tools

MS Office

ERP

Job description

JSM Airport Services, LLC is seeking a detailed-oriented Control Room Operator to monitor the Baggage Handling System at Nashville International Airport. This full-time role requires coordinating crews, responding to alarms, and ensuring smooth baggage flow in a 24/7 operation.

You will work with a team in a fast-paced environment, gain hands-on training, and contribute to performance and safety standards. Competitive benefits and a career-track path are offered.