Control Room Operator

Securitas Security Services USA, Inc.; Camas (WA); On-site; USD 40,310 - 54,540; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K options

Paid time off

Weekly pay

Referral program

Uniforms provided

Job summary

Securitas Security Services USA, Inc. is seeking a dedicated Control Room Operator in Camas, WA. The role involves monitoring security alarms, performing access control, and coordinating emergency response for client sites. You’ll work with a regional team to ensure safety and incident response is timely and effective.

Ideal candidates have 18+ years old, a high school diploma or GED, and prior security experience. Paid training, benefits, and a structured career path are offered.

Qualifications

• Must be at least 18 years old.
• High School Diploma, GED, or ability to obtain GED within 6 months.
• Standard computer/technology skills.
• Prior security experience required.
• Customer service background preferred.
• Law enforcement or military experience is a plus.

Responsibilities

• Conflict resolution and de-escalation.
• Monitor facility and security alarms, calls, and urgent situations in emergency center.
• Dispatch fire, medical, and chemical emergency response teams as needed.
• Conduct patrols inside/outside client’s premises in various conditions.
• Report safety issues and suspicious activity in writing.
• Work in a team to achieve site goals.

Skills

Customer service

Attention to detail

Calm demeanor

Education

High School Diploma / GED

Job description

Control Room Operator — Full Time — Camas, WA

Wage: $22.80/HR

Available Schedule: Thursday - Sunday 7am-7pm (every other Wednesday)

Join our team at Securitas Security where you will have the opportunity to serve the community while receiving elite training in safety and security. We are seeking customer service driven individuals for security positions. We have a dedicated Region and Area Management Support Staff which will foster you through your growth and advancement in the company.

What You Can Expect

• Conflict resolution and de-escalation.
• Perform access control at security entrances / exits.
• Monitor facility and security alarms, calls, and urgent situations within emergency response center.
• Dispatch fire, medical, and chemical emergency response teams as needed.
• Conduct patrols inside / outside the client’s premises, potentially in various weather conditions and in different types of terrain.
• Frequent interactions with client employees and guests.
• Identify and report safety issues, hazardous conditions, or any suspicious activity.
• Provide detailed written reports.
• Work in a team environment to ensure site / organizational goals are achieved daily.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

What We Offer

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Basic Requirements

• Must be at least 18 years of age or older.
• High School Diploma, GED, OR ability to complete the GED program within 6 months.
• Standard computer / technology skills needed.
• Prior security experience required.
• Customer service background preferred.
• Law Enforcement, or Military experience a plus!!
• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
• All candidates must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

See a different world.

EOE/M/F/Vet/Disabilities

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.