Control Operator - The Landmark

LVMH; New York (NY); On-site; USD 34,000 - 47,000; Full time

Job summary

The Security Control Operator at The Landmark is responsible for overseeing the safety and security of Tiffany & Co. employees and assets, with duties covering monitoring alerts, responses, and daily security checks.

The role requires vigilance, strong report writing, and reliable transportation to support rotational shifts, weekends, and overtime. As part of Tiffany & Co., you will join a team rooted in DEIB and excellence, contributing to a secure store environment while engaging with staff

Qualifications

• At least 3+ years of security experience.
• Proven experience in retail investigations.
• Effective oral and written communication skills.
• Ability to speak fluent English required.

Responsibilities

• Monitor Landmark alerts, alarms and events impacting store facilities and employees.
• Perform daily, weekly, monthly and quarterly security checks and document steps taken.
• Provide quality customer service to employees and visitors via the Security Control Center.
• Enforce policies and complete inter-department reports accurately and timely.
• Monitor CCTV, card access and alarm systems; respond to incidents as needed.
• Collaborate with leadership on security investigations and safety protocols.

Skills

Security experience

Retail investigations

English fluency

Written communication

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

The Security Control Operator at The Landmark is responsible for oversight of the safety and security of company employees, as well as preventing the company's assets from loss or damage that may be incurred as a result of theft, negligence or procedural error. This position requires officers to oversee TheLandmark Security Control Center.

Key Accountabilities:

• Monitor and respond to Landmark alerts, alarms and events impacting store facilities, and employees. Providing immediate information and assistance as needed through store notifications and notify security management of events in real time.
• Ensure Landmark security equipment is operating to establish standards by performing daily, weekly, monthly and quarterly checks of the systems, as well as monitoring web based applications. Initiate service calls and document steps taken for failed equipment.
• Provide quality customer service to all employees and visitors who contact the Landmark Security Control Center.
• Understand and enforce all departmental and company policies and procedures. Responsible for completing inter-department reports and logs accurately and in a timely manner by using computer based applications.
• Monitor building related security systems including CCTV, card access control, and alarm systems. Respond to incidents as needed during this period.
• Partner with Landmark Leadership on security investigations, providing detailed reviews of security matters and consistent monitoring of employee safety and standard operating procedures.
  

Required Qualifications:

• At least 3+ years of security experience
• Proven experience in retail investigations
• Effective oral and written communication skills
• Ability to speak fluent English required.
• Ability to identify critical issues quickly and accurately
• Reliable Transportation

Must be available to work rotational shifts, weekends, holidays and overtime.

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We’re committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights.

We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar.Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.

The hiring range for this position ranges from $25.16- $34.04 per hour. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.