Control Manager - Associate

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 80,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH is seeking a compliance and risk management professional to help shape our control environment. You will analyze risks, collaborate with stakeholders, and support the design and monitoring of controls across the business.

The role emphasizes data analytics, reporting, and continuous improvement, with opportunities to apply automation, AI, and agile practices to strengthen regulatory readiness and drive better decision making.

Qualifications

• 3+ years in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Familiarity with risk assessment concepts and escalation procedures.
• Ability to identify risks and support control design with supervision.
• Experience communicating findings to stakeholders clearly.

Responsibilities

• Collaborate with stakeholders to analyze risk and control environment, spot gaps, and root causes.
• Support design, implement, and monitor controls using digital tools, automation, and data analytics.
• Dive into program data, use analytics and visualization tools, and create reports for smart decisions.
• Support Risk & Control Self-Assessments by collecting information for process walkthroughs.
• Support control program initiatives to meet regulatory requirements and drive improvements with innovation.
• Bring digital risk management, automation, AI, and agile practices into daily work.

Skills

Risk management

Controls remediation

Change management

Stakeholder engagement

Communication

Presentation skills

Team collaboration

Analytical thinking

Job description

Step into a pivotal role at JPMorganChase, where your expertise in compliance and risk management will shape the future of our operations. You'll have the opportunity to grow your career while making a significant impact on our business. Join a team that values innovation, collaboration, and continuous improvement.

Job responsibilities:

• Collaborate with stakeholders to analyze the business’s risk and control environment, spot gaps and new risks, and dig into the root causes of issues.
• Support design, implement, and monitor controls using digital tools, automation, and data analytics to support a forward-thinking risk culture.
• Dive into program data (like KRI/KPI), use analytics and visualization tools, and create reports that help drive smart decisions.
• Support Risk & Control Self-Assessments by collecting information for process walkthroughs and mapping exercises with business units.
• Support control program initiatives, making sure we meet regulatory requirements and tackle key operational risks, while finding improvements through innovation and tech.
• Stay ahead of the curve by bringing skills like digital risk management, automation, AI, and agile practices into your daily work.

Required qualifications, capabilities, and skills:

• 3+ years in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Risk Management & Controls: Understands basic risk and control concepts, follows escalation procedures, and identifies straightforward risks with supervision.
• Change Management: Supports change initiatives, learns change management tools and processes, and assesses impact with supervision.
• Influence: Develops persuasion skills using basic facts, engages stakeholders in discussions, and seeks support for complex negotiations.
• Internal Stakeholder Management: Builds working relationships with internal stakeholders, communicates clearly, and understands stakeholder needs with guidance.
• Communication & Presentation Skills: Creates basic presentations with guidance, writes clear and concise documentation, and engages in discussions through active listening while developing the ability to summarize and confirm understanding.
• Teamwork: Contributes to team goals, collaborates across groups, and promotes an inclusive environment with support.
• Knowledge Sharing & Lessons Learned: Participates in lessons learned sessions with guidance, captures project insights and challenges, applies past learnings to current work, and requires support structuring knowledge transfer effectively.
• Analytical Thinking & Decision Making: Organizes and compares basic information, applies structured approaches to simple problems, evaluates options to make straightforward fact-based decisions, and draws conclusions with guidance while identifying relevant stakeholders

Preferred qualifications, capabilities, and skills:

• Policies, Procedures, and Regulatory Requirements: Learns JPMC policies, standards, and regulations, applies requirements based on business and product context with guidance, adheres to current policies, and understands how regulations relate to risk and control environment.
• Data Literacy & Automation Awareness: Reads and interprets basic data, learns analysis and automation techniques (including ML capabilities), identifies efficiency opportunities with guidance, communicates insights with support to ensure accuracy, and translates technical concepts to business value.