Control Desk & Patrol Officer – CCTV + Dispatch

Prosegur; San Jose (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Free onsite gym membership

Health package

Job summary

Prosegur in Fremont, CA is seeking a Patrol / Control Desk Officer for full-time work. The role involves monitoring CCTV, managing access control with Lenel 9000, dispatching patrols, and conducting thorough patrols across campus facilities.

The ideal candidate holds a California Security Guard License, has at least 1 year in contract security, and is proficient with security platforms. Onsite work with a comprehensive benefits package is offered.

Qualifications

• High school diploma or GED equivalent.
• California Security Guard License required.
• Minimum 1 year of contract security experience.
• Tech-savvy with Lenel 9000, camera VMS, and alarm monitoring panels.

Responsibilities

• Monitor multi-screen CCTV camera systems in real time and operate Lenel 9000 access control.
• Process access permissions and badge activity; handle electronic access requests.
• Answer calls from interior guard posts, site employees, and clients; dispatch patrol officers as needed.
• Conduct interior and exterior patrols to identify hazards, breaches, and policy violations.
• Initiate emergency escalation procedures and generate incident reports.

Skills

Security guard license

Communication skills

Patrolling experience

Dispatch/SOC experience

Security platforms proficiency

Education

High School Diploma

Tools

Lenel 9000

CCTV camera systems

VMS

Alarm monitoring panels

Job description

Prosegur in Fremont, CA is seeking a Patrol / Control Desk Officer for full-time work. The role involves monitoring CCTV, managing access control with Lenel 9000, dispatching patrols, and conducting thorough patrols across campus facilities.

The ideal candidate holds a California Security Guard License, has at least 1 year in contract security, and is proficient with security platforms. Onsite work with a comprehensive benefits package is offered.