Control Desk Coordinator - Radiology

Trinity Health MI; Grand Rapids (MI); On-site; USD 19,000 - 28,000; Part time

Job summary

Trinity Health Michigan is seeking a part-time Control Desk Coordinator for Radiology in Grand Rapids. The role involves greeting patients, collecting information, scanning documents, and ensuring exam orders are complete.

You will assist with transportation, monitor patient flow across five modalities, and coordinate workflow with hospitals and physician offices. The position emphasizes clerical duties, accuracy in scheduling, and maintaining medical records.

Qualifications

• High School graduate or equivalent.
• CPR certification or recertification within three months of hire is required.
• One year of clerical and patient work experience or extensive hospital setting knowledge.
• Preferred: prior office management or patient care experience.

Responsibilities

• Greet patients, confirm information, process paperwork, and prepare for exams.
• Verify physician orders and clinical information for scheduling accuracy.
• Digitize, print, and distribute reports, CDs, and images to relevant parties.
• Monitor patients in the department and respond to emergencies as needed.
• Coordinate work assignments for Orderlies, manage patient flow, and assist with transport.
• Train new staff and maintain departmental organization.
• Perform scheduling, locate reports, order supplies, and coordinate emergent procedures.
• Verify requisitions for coders and resolve discrepancies by contacting physician offices.

Skills

Clerical experience

Patient interaction

Hospital knowledge

Education

High School diploma or equivalent

Job description

Position Summary

The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.

Employment Type

Part time

Shift

Evening Shift

Schedule / Hours

• Part-time, 24 hours per week
• Primary hours Th/Fri 11a-11p
• Rotating Holiday/weekends

Position Summary

The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.

What the Control Desk Coordinator | Radiology will do

• Greet patients, confirm information, process paperwork, and prepare them for exams.
• Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
• Digitize, print, and distribute reports, CDs, and images to relevant parties.
• Monitor patients in the department, addressing needs and responding to emergencies.
• Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
• Train new staff and maintain departmental organization.
• Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
• Verify requisitions for coders and resolve discrepancies by contacting physician offices.

What the Control Desk Coordinator | Radiology will need

• High School graduate or equivalent.
• Certification or re-certification in Cardio Pulmonary Resuscitation (CPR) within three months of hire.
• One year of clerical and patient work related experience or vast knowledge of hospital setting.
• Preferred: Previous experience with managing an office setting or care of patients.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.