Control Desk Coordinator - Radiology

Trinity Health; Grand Rapids (MI); On-site; USD 25,000 - 30,000; Part time

Job summary

Trinity Health’s Radiology department seeks a part-time Control Desk Coordinator in Grand Rapids to greet patients, verify orders, and manage patient flow across modalities. Primary hours are Thursdays and Fridays 11a-11p with rotating holidays and weekends.

Duties include scheduling, document handling, and coordinating transport with Orderlies. Requirements include a high school diploma, CPR certification within three months, and at least one year of clerical or hospital experience; prior

Qualifications

• High School graduate or equivalent.
• Certification or re-certification in CPR within three months of hire.
• One year of clerical and patient work related experience or vast knowledge of hospital setting.
• Preferred: Previous experience with managing an office setting or care of patients.

Responsibilities

• Greet patients, confirm information, process paperwork, and prepare them for exams.
• Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
• Digitize, print, and distribute reports, CDs, and images to relevant parties.
• Monitor patients in the department, addressing needs and responding to emergencies.
• Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
• Train new staff and maintain departmental organization.
• Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
• Verify requisitions for coders and resolve discrepancies by contacting physician offices.

Job description

Employment Type: Part time Shift: Evening Shift Description: Schedule/ Hours: Part-time, 24 hours per week Primary hours Th/Fri 11a-11p Rotating Holiday/weekends

Position Summary: The Control Desk Coordinator supports the Radiology Department by greeting patients, collecting information, and scanning documents into medical records. They ensure exam orders are complete, charges are processed and manage patient flow across five modalities. The coordinator interacts with hospitals, patients, and physician offices, assists with patient transportation, and maintains medical records.

What the Control Desk Coordinator | Radiology will do:

• Greet patients, confirm information, process paperwork, and prepare them for exams.
• Verify physician orders and clinical info, ensuring accuracy for exam scheduling.
• Digitize, print, and distribute reports, CDs, and images to relevant parties.
• Monitor patients in the department, addressing needs and responding to emergencies.
• Coordinate work assignments for Orderlies, manage patient flow, and transport as needed.
• Train new staff and maintain departmental organization.
• Perform clerical tasks, including scheduling, locating reports, ordering supplies, and coordinating emergent procedures.
• Verify requisitions for coders and resolve discrepancies by contacting physician offices.

What the Control Desk Coordinator | Radiology will need:

• High School graduate or equivalent.
• Certification or re-certification in Cardio Pulmonary Resuscitation (CPR) within three months of hire.
• One year of clerical and patient work related experience or vast knowledge of hospital setting.
• Preferred: Previous experience with managing an office setting or care of patients.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.